Jobs in Canada

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Added 3 mins ago
DQ
fast food restaurant manager
Dairy Queen
Smithers, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 3 mins ago
TW
customer service manager - retail
Tire World Inc.
Brampton, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 3 mins ago
TI
restaurant assistant manager
Tasty Indian Bistro
Abbotsford, BC
- Full-time
Added 18 mins ago
Program Support Worker
Lookout Housing and Health Society
Abbotsford, BC
…who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For…
Added 18 mins ago
Medical Care Aid
Lookout Housing and Health Society
Surrey, BC
…who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For…
Added 18 mins ago
SC
chef de quart - Store# 04064, SOURCES & DE SALABERRY
Starbucks Coffee Company
Dollard-Des Ormeaux, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 18 mins ago
SC
shift supervisor - Store# 04769, CROWFOOT VILLAGE
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 32 mins ago
FH
Occupational Therapist - Carelife Fleetwood
Fraser Health Authority
Surrey, BC
- $45.15 to $56.17 CAD / hour
- Full-time
…Practice Leader, Occupational Therapy, and administratively to the Manager, Clinical Operations, this position provides occupational therapy treatment programs in accordance with…
Added 32 mins ago
SA
Coffee Shop General Manager - Tim Horton's
SSP America
Sidney, BC
- Full-time
Join Our Team as a Tim Horton's General Manager!
Added 33 mins ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Added 33 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 33 mins ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Added 1 hour ago
ON
Assistant Manager - St James Station
Old Navy
Winnipeg, MB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
ON
Assistant Manager - Lansdowne Place
Old Navy
Peterborough, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
HT
Management @ Hayden Sonic #6727
HIGH TIDE OIL COMPANY INC
ON · Hayden, ON
- Internship
…Banana Split Molten Cake Sundae. You’ll assist the General Manager in managing restaurant operations. You will also be involved in training and supporting other employees to ensure we…
Added 1 hour ago
ON
Assistant Manager - Limeridge Mall
Old Navy
Hamilton, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
NI
Warehouse Associate - Saskatoon-EN
NCS International Co.
Saskatoon, SK
- Full-time
Reporting to the Business Centre Manager, the Warehouse Associate receives, verifies and stocks merchandise, prepares orders, packs goods and ships orders in a timely manner.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TS
Custodial Supervisor
The Salvation Army in Canada
Calgary, AB
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Airdrie, AB
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army in Canada
Dartmouth, NS
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TC
Store Manager Winners
TJX Canada – Winners, Marshalls, HomeSense
Orangeville, ON
- $67,980 to $95,172 CAD / year
- Full-time
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.
Added 1 hour ago
S
Site Supervisor S2 Up to 8 FTE, Core Laboratory - Pemberton Health Centre and Whistler Health Centre Laboratories
Sanya’k̓ula
Whistler, BC
- Full-time
…troubleshooting work related issues in consultation with Medical Leads, Operations Manager and support…
Added 1 hour ago
J
Senior Clinical Operations Manager
Jobgether
Canada
- Full-time
The Senior Clinical Operations Manager will lead and develop clinical operations teams, ensuring the successful delivery of high-quality clinical trials across a diverse portfolio of…
Added 1 hour ago
J
Senior Manager, Forecast Delivery, Personal and Commercial Operations
Jobgether
Canada
- Full-time
…applications and next steps. Our partner is looking for a Senior Manager, Forecast Delivery, Personal and Commercial Operations based in…

Rohit Group

Warranty Coordinator

AB, Canada
Calgary, AB, T2P 3V4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

At Rohit we believe that the customer journey does not end at possession. As a New Home Warranty Coordinator, you’ll play a key role in ensuring homeowners feel supported, and warranty concerns are addressed in an efficient manner.

This role combines customer care, problem-solving and team collaboration. You’ll support the day-to-day operations of the warranty team, help resolve homeowner concerns, identify recurring issues and trends. You’ll work with internal team members and trade partners to ensure homeowner concerns are mitigated with efficiency.

ESSENTIAL FUNCTIONS

Customer focused while supporting the day-to-day with the internal warranty team.
Must be able to handle a large volume of service tickets in a timely manner (review, enter, schedule, track all service requests average volume is 500 tickets per month)
Manage complex homeowner concerns, escalations and service using sound judgement to resolve issues while knowing when to involve the warranty manager.
Work with homeowners, trades and internal teams to resolve warranty concerns in accordance with Rohit Homes best practice and performance guidelines.
Build strong relationships with trade partners and hold them accountable for timely, quality completion of warranty work and service commitments.
Detail orientated to ensure accuracy in scheduling both technicians and trades, ensure warranty commitments are completed accurately and that customer experience remains positive.

Perform other duties as assigned.

ESSENTIAL SKILLS AND COMPETENTCIES:

You are calm, approachable and genuinely enjoy helping people solve problems.
You are level-headed and are not afraid to have difficult conversations, when necessary, possess the ability to de-escalate when required.
You can see patterns to get to the root cause of issues and find practical solutions for all parties.
You are highly organized, proactive and detail orientated.
A commitment to a positive homeowner experience
Excellent communication and relationship-building skills.

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More about this job

Responsibilities

Coordinate high-volume homeowner warranty requests, including reviewing, entering, scheduling, and tracking service tickets. Resolve homeowner concerns and escalations while collaborating with internal teams and trade partners to ensure timely, quality service and a positive customer experience.

Requirements

The role calls for a calm, approachable, highly organized person with strong communication and relationship-building skills who can manage a large volume of service requests accurately. Candidates should be comfortable handling difficult conversations, de-escalating concerns, identifying recurring issues, and using sound judgment to find practical solutions.

Skills

Customer Service
Warranty Coordination
Service Ticket Management
Problem-Solving
Escalation Management
Conflict De-Escalation
Root Cause Analysis
Scheduling
Organization
Attention to Detail
Communication
Relationship Building
Trade Partner Management
Accountability
Team Collaboration
Sound Judgment

Visa sponsorship

Not detected in the job text

Keywords

New Home Warranty
Homeowner Support
Warranty Concerns
Service Tickets
Service Requests
Ticket Review
Ticket Entry
Service Scheduling
Service Tracking
Escalation Management
Customer Experience
Trade Partners
Warranty Team
Warranty Performance Guidelines
Issue Trends
Root Cause Analysis
Quality Completion
Service Commitments
De-Escalation
Problem-Solving

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