Appliances sales specialist
- Saint-Hyacinthe, QC, Canada
- St-Hyacinthe, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
Your role:
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Your role:
- Serve as the store expert by providing detailed product information to both customers and other RONA associates
- Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
- Keep shelves stocked and merchandise correctly displayed
- Prepare weekly flyer
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
- Other related tasks to ensure the store runs smoothly
- Experience in a similar role
- Excellent customer service skills
- Strong analytical skills
More about this job
Responsibilities
Provide expert product information and recommend products, plans, and installation services that meet customer needs while supporting sales objectives. Maintain merchandise displays, prepare weekly flyers, manage customer orders, resolve order issues, and deliver follow-up customer service.
Requirements
The posting asks for experience in a similar role and strong customer service and analytical skills. No education requirements or specific years of experience are stated.
Skills
- Customer Service
- Product Knowledge
- Sales
- Product Recommendations
- Analytical Skills
- Order Management
- Vendor Communication
- Inventory Merchandising
- Order Tracking
- Problem Resolution
- Communication
- Teamwork
Benefits
- Inclusive And Safe Working Environment
- Work-Life Balance
- Employee Discounts
- Insurance
- Annual Salary Review
- Advancement Opportunities
- Community Involvement
- Teamwork
- Ongoing Training
- Student Incentive Program
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Appliances
- Retail
- Product Specialist
- Product Information
- Customer Service
- Sales
- Product Recommendations
- Installation Services
- Merchandising
- Weekly Flyers
- Order Management
- Special Orders
- Vendor Communication
- Order Tracking
- Order Fulfillment
- Issue Resolution
- Customer Satisfaction
- Analytical Skills