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Added 13 mins ago
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RONA

Assistant Store Manager

Montreal, QC, Canada
Pierrefonds, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a pillar of excellence at Rona by leading a team dedicated to providing exceptional customer service. Managing merchandising, sales and customer service activities, you'll ensure that every department, from gardening to plumbing, meets our customers' needs while seizing sales opportunities. Your leadership skills will enable you to develop and motivate your team, while guaranteeing a superior customer experience.

Your role:

Lead a team of associates to ensure customers receive exceptional service
Manage all inventory, merchandising, sales and customer service activities in departments such as Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro
Ensure the execution and coordination of sales requiring installation, personalization and/or any professional services
Ensure associates generate and pursue a variety of qualified leads
Interview, select, develop and provide direct leadership over a team that support product categories in assigned area
Identify any barriers to superior service and communicate those barriers as well as the solutions in a timely manner
Develop professional business relationships
Other related tasks to ensure the store runs smoothly

What we're looking for:

3 years of experience leading associates in a retail environment
1 years of experience performing manager-on-duty responsibilities
Knowledge of interior/exterior product categories (e.g., lawn and garden, carpentry, building materials, plumbing)
Experience working in a fast-paced, cross-functional work environment
Strong working knowledge of Microsoft Office Suite

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Lead and develop a team of associates while overseeing inventory, merchandising, sales, and customer service across assigned store departments. Coordinate sales involving installation or professional services, pursue qualified leads, and address barriers to delivering an excellent customer experience.

Requirements

Candidates need at least three years of experience leading associates in retail and one year performing manager-on-duty responsibilities. They should know interior and exterior product categories, be comfortable in a fast-paced cross-functional environment, and have strong working knowledge of Microsoft Office Suite.

Skills

Team Leadership
Customer Service
Inventory Management
Merchandising
Sales Management
Lead Generation
Hiring And Selection
Employee Development
Retail Operations
Product Knowledge
Professional Relationship Building
Microsoft Office Suite
Cross-Functional Collaboration
Problem Solving

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Community Involvement
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Team Leadership
Customer Service
Inventory Management
Merchandising
Sales
Manager On Duty
Lead Generation
Installation Services
Professional Services
Lawn And Garden
Electrical
Plumbing
Hardware
Tools
Carpentry
Building Materials
Microsoft Office Suite
Employee Development
Hiring And Selection
Cross-Functional Collaboration

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