Assistant Store Manager
- Brossard, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
Your role:
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Your role:
- Oversee all checkout and warehouse operations (e.g., freight flow, delivery, fulfillment, cashiers, admin office, PUIS desk, etc.), while driving productivity and efficiency in all non- selling activities
- Drive collaboration between day and night operations teams to ensure effective flow of work between day and night operations and no unnecessary duplication of activities
- Drive execution of all service, sales and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed
- Anticipate and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals
- Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area
- Other related tasks to ensure the store runs smoothly
- 5 years of experience managing associates in a retail environment
- 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
- Bachelor's degree, certification, or background in logistics or in related field is a plus
- Experience working with store computer systems
- Strong working knowledge of Microsoft Office Suite
- Any combination of relevant education and professional experience will be considered
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
More about this job
Responsibilities
Oversee checkout, warehouse, delivery, fulfillment, cashier, and administrative operations while improving productivity and coordinating work between day and night teams. Lead and develop associates, execute service, sales, and operational programs, and address issues that could affect customer service or store sales goals.
Requirements
Candidates need five years of experience managing retail associates and one year performing manager-on-duty responsibilities, including daily store operations. Experience with store computer systems and strong Microsoft Office skills are expected; a bachelor's degree, certification, or background in logistics or a related field is a plus.
Skills
- Retail Operations Management
- Team Leadership
- Warehouse Operations
- Checkout Operations
- Freight Flow Management
- Delivery Operations
- Order Fulfillment
- Operational Efficiency
- Process Optimization
- Customer Service
- Sales Program Execution
- Staff Interviewing And Selection
- Staff Development
- Store Computer Systems
- Microsoft Office Suite
- Logistics
Benefits
- Inclusive And Safe Working Environment
- Work-Life Balance
- Employee Discounts
- Insurance
- Annual Salary Review
- Telemedicine
- Career Advancement Opportunities
- Teamwork And Ongoing Training
- Comprehensive Training Program
- Student Incentive Program
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Logistics
- Customer Service & Support
Keywords
- Retail
- Store Operations
- Checkout Operations
- Warehouse Operations
- Freight Flow
- Delivery
- Order Fulfillment
- Cashiers
- Administrative Office
- PUIS Desk
- Day And Night Operations
- Productivity
- Operational Efficiency
- Customer Service
- Sales Goals
- Service Programs
- Sales Programs
- Team Leadership
- Associate Development
- Interviewing
- Staff Selection
- Store Computer Systems
- Microsoft Office Suite
- Logistics
- Process Optimization