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Added 7 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with…
Added 7 mins ago
CA
Dutton ONroute - Full-Time and Part-Time Crew Member - Tim Hortons
Careers at ONroute
London, ON · Dutton, ON
- Full-time
- Part-time
…retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 7 mins ago
RI
Warehouse Associate - 1st Shift
RXO, Inc.
Montreal, QC
- Full-time
As a Warehouse Associate at RXO, you’ll play an important role in making sure freight gets where it needs to go. You’ll work alongside a top caliber management team that understands the…
Added 7 mins ago
RI
Warehouse Associate
RXO, Inc.
Mississauga, ON
- Full-time
As a Warehouse Associate at RXO, you’ll play an important role in making sure freight gets where it needs to go. You’ll work alongside a top caliber management team that understands the…
Added 7 mins ago
RI
Warehouse Associate - 1st Shift
RXO, Inc.
Burnaby, BC
- Full-time
As a Warehouse Associate at RXO, you’ll play an important role in making sure freight gets where it needs to go. You’ll work alongside a top caliber management team that understands the…
Added 7 mins ago
RI
Warehouse Associate
RXO, Inc.
Calgary, AB
- Full-time
As a Warehouse Associate at RXO, you’ll play an important role in making sure freight gets where it needs to go. You’ll work alongside a top caliber management team that understands the…
Added 7 mins ago
FS
School Bus Driver - SIGN ON BONUS
First Student
Thunder Bay, ON · Fort Frances, ON
- Part-time
As a Part Time School Bus Driver, you will play a vital role in your community and the lives of students. You will start students’ days with morning pickup before school and transport them…
Added 7 mins ago
R
Associate
RBC
Laval, QC
- Full-time
The RBC Dominion Securities Laval branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.
Added 22 mins ago
UO
Recruitment and Admissions Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,582 to $4,816 CAD / month
- Full-time
…collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational…
Added 22 mins ago
S
Seasonal Associate
sephora.com
Mississauga, ON
- $19.2 to $22.6 CAD / hour
- Full-time
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 22 mins ago
CS
Retail Supervisor - Columbia at Tanger Outlets
Columbia Sportswear Company
Ottawa, ON · Tanger Outlets Ottawa
- Full-time
…responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and…
Added 36 mins ago
WC
(CAN) Retail Pharmacy Student
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach
Added 36 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Joliette, QC
- Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…
Added 38 mins ago
Sales Associate
EssilorLuxottica Group
Sudbury, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 38 mins ago
Customer Experience Associate - Lytton Branch, BC (22.25Hours/Week)
Scotiabank
Lytton, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 38 mins ago
Customer Experience Associate - Lytton Branch, BC (26.25Hours/Week)
Scotiabank
Lytton, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
BP
Bayer- Seed Technician Summer Associate
Bayer powered by Impres
Lethbridge, AB
- Temporary
As a highly motivated Seed Production Summer Associate, you will join our Bayer powered by Impres team for a 4-month summer contract. You will work independently or with members of our team…
Added 1 hour ago
DU
Dr. Edgar Gold Chair in Maritime Law and Global Trade
Dalhousie University
Halifax, NS
- Full-time
…applications for a tenure-stream appointment at the rank of Assistant, Associate or Full Professor, expected to commence July 1, 2027. The successful candidate will hold the Dr. Edgar Gold…
Added 1 hour ago
MC
Professor, Business - Part Time
Mohawk College
Hamilton, ON
- Part-time
…of reconciliation, equity, diversity, and inclusion in our…
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Toronto, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
TL
Sales Associate (Brick Specialist) - Eastview, NY
the LEGO Group
Saskatoon, SK
- Part-time
…physical and mental wellbeing along with opportunities to build community and inspire…
Added 1 hour ago
AE
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
London, ON
- Full-time
…development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance -…
Added 1 hour ago
S
Seasonal Associate
Sephora
Kitchener, ON
- $19.2 to $22.6 CAD / hour
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 1 hour ago
Sales Associate
Rogers Communications
Toronto, ON
Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.
Added 1 hour ago
Sales Associate
Rogers Communications
Toronto, ON · Calgary, AB
Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

RONA

Customer Service Associate

Welland, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone, provide product information and recommendations, and prepare special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role, effective selling skills, and a commitment to excellent customer service are required. Candidates need good communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Promotional Awareness
Physical Stamina
Teamwork

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Product Information
Customer Requirements
Product Recommendations
Special Orders
Pricing
Delivery Dates
Inventory Management
Inventory Counts
Stock Replenishment
Merchandising
Store Organization
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Selling Skills
Customer Experience
Physical Lifting

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