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Added 11 mins ago
WC
Warehouse Associate (Balzac, AB)
Wolseley Canada Inc.
Balzac, AB
- Full-time
Join the Balzac location as a Warehouse Associate, responsible for receiving, storing, picking, packing, and shipping products accurately and efficiently. We're looking for a reliable,…
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Markham, ON
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 11 mins ago
RD
Investment Associate- EN
RBC Dominion Securities
Montreal, QC
- Full-time
RBC Dominion Securities is currently seeking an Investment Associate to join a large portfolio management team specialized in providing wealth management services to a sophisticated…
Added 11 mins ago
GL
Conseiller en art Sénior / Senior Art Advisor
Galerie LeRoyer
Montreal, QC
- Full-time
Minimum de 4 ans d’expérience en vente dans le domaine de l’art commercial ou du commerce de détail de luxe
Added 11 mins ago
RD
Associate- EN
RBC Dominion Securities
Montreal, QC
- Full-time
The RBC Dominion Securities Montréal Uptown branch is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 11 mins ago
RD
Associate
RBC Dominion Securities
Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in Vancouver is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 12 mins ago
CI
Summer Associate Consultant (Intern)
Curinos Inc
Toronto, ON
- Internship
…in-house analytics ecosystems allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive…
Added 12 mins ago
P
Part Time Flex Sales Associate
Pandora
Port Coquitlam, BC · Coquitlam, BC
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 12 mins ago
Seasonal Retail Sales Associate, Metrotown
Bell
Burnaby, BC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 19 mins ago
TQ
Sales associate Part-time Full-time
The Quark Group
Fredericton, NB
- From $16 CAD / hour
- Full-time
- Part-time
- On-site
SALES ASSOCIATE [FT/PT]* We are looking for full-time & part-time Sales Associates in our Quarks store at the Regent Mall in Fredericton, NB to work in a dynamic, fast-paced, fun and…
Added 26 mins ago
LC
Associate Full Time Day
Loblaw Companies Limited
Paradise, NL
- Full-time
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we…
Added 26 mins ago
RB
Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in Vancouver is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 26 mins ago
RB
Associate Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
The RBC Dominion Securities Inc. (“RBC DS”) Branch located in downtown Vancouver is looking for an experienced Associate Advisor to join a premier Portfolio Manager (“PM”) team by providing…
Added 26 mins ago
CC
Assistant Store Manager
Canna Cabana
Fort Erie, ON
- $21 to $23 CAD / hour
- Full-time
Utilize customer and team member feedback to readily implement changes to improve the customer experience
Added 29 mins ago
EG
Retail sales associate
EB Games Canada
Winnipeg, MB
- From $16.4 CAD / hour
- Part-time
- Temporary
- On-site
Added 41 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 41 mins ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
…across Summer Campus programs. Summer Analysts are given a true associate experience, as assignments mirror full-time responsibility and include goal-setting and a formal review…
Added 41 mins ago
BO
Canada | Toronto | Global Technology Summer Analyst - Business Analyst | 2027
Bank of America
Toronto, ON
- Volunteer
…across Summer Campus programs. Summer Analysts are given a true associate experience, as assignments mirror full-time responsibility and include goal-setting and a formal review…
Added 41 mins ago
PE
Seasonal Sales Associate (part-time)- Perry Ellis
Perry Ellis International - Retail
ON
- Part-time
The Sales Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. Their duties include greeting customers…
Added 55 mins ago
N
Supervisor - Ontario Mills
Nautica
ON · Ontario, Canada
- $17.75 to $24 USD / hour
- Part-time
As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute…
Added 56 mins ago
T
Sales Associate
Trek
Port Coquitlam, BC · Trek Store Port Coquitlam
- Part-time
…performing as designed, and ensuring they will have a great experience on their…
Added 1 hour ago
E
Food Tasting & Guest Experience Associate (Part-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $20 to $22 CAD / hour
- Part-time
Warm, outgoing, and engaging communication style with a heavy focus on customer service
Added 1 hour ago
TH
Associé(e) ventes PRO (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
…store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department.…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kitchener, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Penticton, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…

RONA

Customer Service Associate

Welland, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone, provide product information and recommendations, and prepare special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role, effective selling skills, and a commitment to excellent customer service are required. Candidates need good communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Promotional Awareness
Physical Stamina
Teamwork

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Product Information
Customer Requirements
Product Recommendations
Special Orders
Pricing
Delivery Dates
Inventory Management
Inventory Counts
Stock Replenishment
Merchandising
Store Organization
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Selling Skills
Customer Experience
Physical Lifting

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