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Added 1 hour ago
RA
CUSTOMER SERVICE AGENT
Ratcliff and Associates
Saint-Pie, QC
- Full-time
Secondary V and/or experience of 3-5 years in customer service (experience in manufacturing sector, an asset);
Added 1 hour ago
NB
Account Representative
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and…
Added 1 hour ago
NB
Wealth associate
National Bank of Canada
Montreal, QC
- Full-time
Added 1 hour ago
M
Project Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 2 hours ago
AF
Client Service Representative - Lethbridge Paramount
ATB Financial
Lethbridge, AB
- Full-time
Added 2 hours ago
CO
Supervisor of Meter Reading and Inspections
City of Winnipeg
Winnipeg, MB
- Full-time
Added 2 hours ago
CO
Custodial Office Cleaner
City of Winnipeg
Winnipeg, MB
- Full-time
Added 2 hours ago
HB
Assistant Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 3 hours ago
NT
Customer service agent
nettoyeur teinturerie francaise
Québec, QC
- From $20 CAD / hour
- Full-time
- On-site
Added 3 hours ago
TH
Associé(e) de la mise en marché (Temps plein)
The Home Depot Canada
Gatineau, QC
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 hours ago
P4
Customer service agent
Pressed 4 Time Print Copy Design & Signs
Charlottetown, PE
- From $19 CAD / hour
- Full-time
- On-site
Added 3 hours ago
HB
Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 3 hours ago
HB
Assistant Manager - BOSS Store, Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 4 hours ago
RD
Associate Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 4 hours ago
Account Executive
Corpay
Vancouver, BC
…Canada. In this role, you will deliver the highest level of customer service to a portfolio of clients. You will report directly to VP Operations and regularly collaborate with Account…
Added 4 hours ago
PF
Service advisor - auto repair
Patricia Ford Sales (1994) LTD
Manning, AB
- From $22 CAD / hour
- Full-time
- On-site
Added 4 hours ago
SC
Customer service representative - financial services
Speedy Cash Canada
Lower Sackville, NS
- From $18.5 CAD / hour
- Full-time
- On-site
Added 4 hours ago
TT
RETAIL SALES REPRESENTATIVE (FLOORING)
The Tile Shoppe - Concord
Moncton, NB
- Full-time
Retail Sales Representative (Flooring) APPLY NOW
Added 4 hours ago
HB
Part Time Sales Associate - BOSS Store, Eaton Centre
HUGO BOSS Canada, Inc.
Toronto, ON
- Part-time
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
MC
SALES REPRESENTATIVE
McDonald Chevrolet Buick GMC Ltd.
Taber, AB
- Full-time
At McDonald Auto Group we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.…
Added 5 hours ago
MC
AUTOMOTIVE TECHNICIAN
McDonald Chevrolet Buick GMC Ltd.
Taber, AB
- Full-time
Added 5 hours ago
LV
Customer service representative - electronic commerce (e-commerce)
La Vie en Rose
Saint-Sauveur, QC
- $22 to $25 CAD / hour
- Full-time
- Hybrid
Added 5 hours ago
CR
Call centre agent - customer service
Canada Revenue Agency / Agence du revenu du Canada
Montréal, QC
- From $65,389 CAD / year
- Full-time
- Contract
- Hybrid
Added 5 hours ago
PT
Account Executive
Paladin Technologies
Toronto, ON
- Full-time
…achieving sales revenue goals, developing, and maintaining valued customer relationships, expanding the company’s current customer base, and developing and maintaining professional selling…
Added 5 hours ago
CL
Financial Services Representative (Bilingual, Fr/Eng)
Canada Life
Lasalle, ON
- Full-time
We are looking for a Bilingual Financial Services Representative in Canada.

Closed listing

RONA

Customer Service Associate

Welland, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

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Original job description

Archived listing. The details below describe a past opening.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

About employer

More about this job

Responsibilities

Assist customers with product requirements in-store or via telephone and manage special orders. Maintain store organization, monitor inventory levels, and ensure products are well-stocked and merchandised.

Requirements

Requires effective selling skills, a commitment to excellent customer service, and strong communication abilities. Candidates must have some customer-focused experience and the physical ability to lift and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Inventory Management
Merchandising
Order Processing
Product Knowledge

Benefits

Inclusive and safe working environment
Work-life balance
Employee discounts
Insurance
Annual salary review
Telemedicine platform
Virtual healthcare consultations
Pharmacy services
Opportunities for advancement
Community involvement
Ongoing training
Comprehensive training program
Student incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Merchandising
Inventory Control
Special Orders
DIY
Hardware
Sales
Product Knowledge
Customer Experience

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