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Added 4 mins ago
DT
Store Manager
Dollar Tree
Burlington, ON
- $20 to $77 CAD / hour
- Full-time
- On-site
…front-end operations, recruitment and development, scheduling and inventory management, by creating an environment where individuals feel valued and want to contribute to the store's…
Added 4 mins ago
P
office administrator
PhoneBox
Vancouver, BC
- $3,500 to $3,800 CAD / month
- Full-time
- On-site
Added 6 mins ago
M
RQ9 - Business Architect - Senior
Maarut
Toronto, ON
- From $101 CAD / day
- Full-time
- On-site
…Resources and Forestry (MNRF) require a Business Architect to support the enhancement of the Forest Resources Inventory Information Management System (FRI IMS) and update its Enterprise…
Added 7 mins ago
BC
CSC Driver GR 26000
Batesville Casket Company
Brampton, ON · Toronto, ON
- Full-time
…and cremation products, along with innovative technology to support funeral directors in their mission to serve…
Added 9 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Montreal, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 9 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 mins ago
S
Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
Added 9 mins ago
S
Asset Protection Partner
sephora.com
Toronto, ON
- $25 to $30 CAD / hour
- Full-time
Assist store Leadership team with inventory preparation and process.
Added 9 mins ago
SC
shift supervisor - Store# 04554, COUNTRY CLUB CENTRE
Starbucks Coffee Company
Nanaimo, BC
- Full-time
Added 9 mins ago
SC
shift supervisor - Store# 04630, CENTURY - 23RD AVE & 111 ST D/T
Starbucks Coffee Company
Edmonton, AB
- Full-time
Added 9 mins ago
SC
shift supervisor - Store# 70138, D'ARCY CROSSING
Starbucks Coffee Company
Okotoks, AB
- Full-time
Added 23 mins ago
P
food service supervisor
Petro-Canada
Athabasca, AB
- Full-time
Added 23 mins ago
DQ
food service supervisor
Dairy Queen
North Glengarry, ON · Alexandria, ON
- Full-time
Added 23 mins ago
WC
(CAN) PT General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 23 mins ago
WC
(CAN) FT Stocking 1 Team Associate
Walmart Canada
Brooks, AB
- Full-time
Working merchandise and CAP/VizPicking bins to support the Customer Availability Process.
Added 23 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kamloops, BC
- Full-time
Labels and places overstock merchandise in designated areas to support efficient inventory management.
Added 23 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
…front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in…
Added 23 mins ago
WC
(CAN) PT General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 23 mins ago
S
Housekeeping Utility
Silversea
Canada
- Contract
Provides cabin services including turn-down service, laundry/valet support, and luggage handling.
Added 23 mins ago
WC
(CAN) Associé, produits laitiers et surgelés
Walmart Canada
Montreal, QC
- Full-time
Maintains department features to support merchandising standards and promotional execution.
Added 23 mins ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Vaudreuil-Dorion, QC
- Full-time
Assign Associates to support coverage and availability tasks in all areas of the store.
Added 23 mins ago
(CAN) General Merchandise Associate - Part time Hillside
Walmart Canada
Victoria, BC
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 23 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Saskatoon, SK
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.

RONA

Customer Service Associate

Welland, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone, provide product information and recommendations, and prepare special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role, effective selling skills, and a commitment to excellent customer service are required. Candidates need good communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Promotional Awareness
Physical Stamina
Teamwork

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Product Information
Customer Requirements
Product Recommendations
Special Orders
Pricing
Delivery Dates
Inventory Management
Inventory Counts
Stock Replenishment
Merchandising
Store Organization
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Selling Skills
Customer Experience
Physical Lifting

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