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Added 3 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 17 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Peterborough, ON
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 17 mins ago
W
(CAN) Stocking 1 Team Associate
Walmart
Toronto, ON
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 17 mins ago
W
(CAN) Food Assistant Manager
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 1 hour ago
R
Customer Service Associate
RONA
Victoria, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 hour ago
SH
Retail Sales Associate
Sunglass Hut
Whistler, BC
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 1 hour ago
R
Customer Service Associate-lumber / building material / millwork / paint
RONA
Victoria, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 2 hours ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
TH
Overnight Freight Associate Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
…pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order…
Added 2 hours ago
G
Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 2 hours ago
TH
Lumber Sales Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
TH
Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Full-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…
Added 2 hours ago
LC
Merchandising Crew Associate (Western Canada)
Loblaw Companies Limited
Burnaby, BC
- Full-time
Reporting to the Store Development Specialist, the Merchandising Crew Associate is responsible for merchandising all Capital projects, and store request projects as per final merchandising…
Added 3 hours ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Toronto, ON
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · North York, ON
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · North York, ON
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
SL
Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · North York, ON
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Toronto, ON · North York, ON
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
S-
Seasonal Associate
Showcase - Home of the Hottest Trends
Brandon, MB
- Temporary
Assist in daily store tasks, such as merchandising, price changes, stock
Added 3 hours ago
GT
Sales Associate, Softlines (Seasonal, Part-Time)
Golf Town
North Vancouver, BC
- Part-time
As a Sales Associate, you will deliver an unmatched customer experience by helping golfers find the right gear to elevate their game. Through expert product knowledge and personal…
Added 3 hours ago
SL
Sales Associate (Seasonal, Part-Time)
Sporting Life
Vancouver, BC
- Part-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
SL
Sales Associate, Hardgoods (Full-Time)
Sporting Life
Vancouver, BC
- Full-time
Champion both sales and service, supporting daily store success and merchandising standards.
Added 3 hours ago
GT
Sales Associate, Clubs (Seasonal, Part-Time)
Golf Town
Langford, BC
- Part-time
As a Sales Associate, you will deliver an unmatched customer experience by helping golfers find the right gear to elevate their game. Through expert product knowledge and personal…
Added 4 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…

RONA

Customer Service Associate

Victoria, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Assist customers in person and by telephone, answer product questions, and manage special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and develop product knowledge and selling skills through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Management
Merchandising
Organization
Product Recommendations
Telephone Customer Support
Physical Stamina

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork
Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Product Information
Special Orders
Order Specifications
Pricing
Delivery Dates
Merchandising
Inventory Counts
Inventory Monitoring
Stock Replenishment
Product Signage
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Selling Skills
Customer Recommendations
Telephone Support
Store Organization
Physical Lifting

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