Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 24, 2026

Hiring at a glance

View jobs

Open jobs: 3,317
Employers: 656

Advertised starting pay

Average starting payCAD / hour: $18.85Across 442 listings
Average starting payCAD / year: $47,995Across 70 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%180 listings
On-site: 93%3,101 listings

Not specified: <1% (4 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (340), Shoppers Drug Mart (298).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 13 days ago
LC
Post Office Clerk, Hourly Full Time Day
Loblaw Companies Limited
AB · Edmonton, AB
- Full-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
NB
Customer Service Agent Commercial Banking
National Bank of Canada
Montreal, QC
- Full-time
…with your ability to identify business opportunities and your customer service…
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
Added 13 days ago
EP
Service advisor - auto repair
Erin Park Automotive Partnership
Mississauga, ON
- $68,000 to $78,000 CAD / year
- Full-time
- On-site
Added 13 days ago
MA
Service advisor - auto repair
Midas Auto Service and Tires
Etobicoke, ON
- $45,000 to $60,000 CAD / year
- Full-time
- On-site
Added 13 days ago
ZA
Service advisor - auto repair
Zimm Auto Service and Repair LTD.
Youngstown, AB
- From $25 CAD / hour
- Full-time
- On-site
Added 13 days ago
YM
Service advisor - auto repair
Yellowknife Motors
Yellowknife, NT
- From $28.66 CAD / hour
- Full-time
- On-site
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $17.95 CAD / hour
- Part-time
Added 14 days ago
KC
Customer service representative supervisor
Kenan Courier and Logistics
North Bay, ON
- From $26.5 CAD / hour
- Full-time
- On-site
Added 14 days ago
LF
Customer Service Representative (full-time hourly)
Leons Furniture Limited
Red Deer, AB
- Full-time
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Hamilton, ON
- From $17.95 CAD / hour
- Part-time
Added 14 days ago
C
Customer Service Representative (On-Site)
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Coquitlam, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Langley (District), BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
LM
Customer Service Associate (seasonal)
La Maison Simons
Mississauga, ON · Square One
- Full-time
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 14 days ago
TC
Customer service adviser
Toyota Central
Clarenville, NL
- $16.5 to $17 CAD / hour
- Full-time
- On-site
Added 14 days ago
R
Customer Service Associate (Electrical)
RONA
Winnipeg, MB
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time

RONA

Customer Service Associate (Flooring)

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers with product requirements and manage special orders both in-store and over the phone. Maintain store organization, monitor inventory levels, and ensure products are well-merchandised.

Requirements

Candidates need effective selling skills, strong communication abilities, and previous experience in a customer-focused role. Physical ability to lift and carry medium to heavy products is required.

Skills

Selling skills
Customer service
Communication
Interpersonal skills
Inventory management
Merchandising
Special order processing
Product knowledge

Benefits

Inclusive and safe working environment
Work-life balance
Employee discounts
Insurance
Annual salary review
Opportunities for advancement
Community involvement
Ongoing training
Comprehensive training program
Student incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Flooring
Customer Service
Inventory Counts
Merchandising
Special Orders
Sales
DIY
Contractors
Product Knowledge

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