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Added 11 mins ago
TH
Merchandising Execution Team Associate: Full Time - COUNTRY HILLS
The Home Depot Canada
Calgary, AB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Added 11 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 11 mins ago
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Inbound Sales Representative (Building Materials)
WoodPlank
Concord, ON
- Full-time
Added 11 mins ago
LT
Sales Representative
Logistique Trans-Pro / Trans-Pro Logistics
Toronto, ON
- Full-time
We’re looking for a Sales Representative to join our Toronto team and help grow our customer base.
Added 13 mins ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Customer Service Representative – Mining Distribution
Added 13 mins ago
Group Sales Coordinator
RSMI-JTAC
Jasper, AB
…Group Sales department. This role works closely with frontline customer service staff to deliver exceptional guest experiences. They play an important role in maintaining and growing…
Added 13 mins ago
GC
Quick Service Restaurant Attendant (Part Time)
Granite Club
Toronto, ON · North York, ON
- Part-time
The Granite Club is looking for a part time Quick Service Restaurant Attendant which is a multifaceted position responsible for ensuring that Member’s food and beverage purchases are…
Added 13 mins ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Customer Service Representative – Mining Distribution
Added 27 mins ago
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Technical Account Manager - Water treatment
Magnus
ON · Ontario, Canada
- Full-time
Join our team as a Technical Sales Representative and unleash your potential in revolutionizing water treatment and industrial processes! We're on the lookout for a driven and experienced…
Added 29 mins ago
MU
Service Representative
McGill University
Brown Student Serv.
- Full-time
Added 29 mins ago
MU
Service Representative
McGill University
Sherbrooke, QC
- Full-time
Added 29 mins ago
MU
Service Representative
McGill University
Brown Student Serv.
- Full-time
Added 29 mins ago
Financial Service Representative
Money Mart
Edmonton, AB
Added 29 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Canada
- Part-time
Added 29 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Oakville, ON
- Part-time
Added 29 mins ago
BB
Marchandiseur/Marchandiseuse (Saisonnier(ére)) / Merchandiser (Seasonal)
Best Buy Canada
Canada
- Part-time
Added 29 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Toronto, ON
- Part-time
Added 29 mins ago
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Customer Service Representative
Hertz
St. John's, NL
- Part-time
We are looking for Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your…
Added 29 mins ago
EC
Ingénieur(e) en réseaux de puissance / Power Systems Engineer
Eaton Corporation
Brossard, QC
- Full-time
Added 40 mins ago
KS
Sales representative - retail
Kognitive Sales Solutions
Mississauga, ON
- From $17.6 CAD / hour
- Full-time
- Part-time
- On-site
Added 40 mins ago
KS
Sales representative - retail
Kognitive Sales Solutions
Chatham, ON · Windsor, ON
- From $17.95 CAD / hour
- Part-time
- On-site
Added 42 mins ago
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Customer Service Agent- PT- Bilingual -Kapuskasing
Serco
Kapuskasing, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 42 mins ago
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2026 Seasonal Customer Experience Representative
Indigo
Toronto, ON
- $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 42 mins ago
RD
Associate Advisor
RBC Dominion Securities
Moncton, NB
- Full-time

RONA

Customer Service Associate - Hardware/Electrical

Ottawa, ON, Canada
Nepean, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone with product information and recommendations, and prepare special orders by gathering specifications and confirming pricing and delivery details. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Product Recommendations
Organization
Physical Stamina
Promotional Awareness

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hardware
Electrical
Product Information
Product Recommendations
Selling Skills
Special Orders
Order Specifications
Pricing
Delivery Dates
Inventory Monitoring
Inventory Counts
Merchandising
Stock Replenishment
Product Signage
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Customer Requirements
Telephone Support
Physical Lifting

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