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Added 7 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Nelson, BC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 7 mins ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Mission Systems–Canada
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 7 mins ago
WC
Directs Store Delivery Associate
Walmart Canada
Flin Flon, MB
- Full-time
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Added 7 mins ago
CR
Warehouse and Maintenance Technician
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
Document repairs and maintain up-to-date equipment records in the inventory management system.
Added 7 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Swift Current, SK
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Thompson, MB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
KT
Operations Coordinator
K'en T'em Limited Partnership (KTLP)
Merritt, BC
- Full-time
…Resources office. This position provides broad operational support across multiple areas, including fleet coordination, equipment management, logistics, facilities, procurement, and safety…
Added 7 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Thompson, MB
- Full-time
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Added 7 mins ago
WC
OMNI Customer Fulfillment associate
Walmart Canada
Swift Current, SK
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Stettler, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
R-
Fashion Associate (Part time) - Langley
RCL - Reitmans Canada Ltd/Ltée
Langley (District), BC · City of Langley, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 7 mins ago
WQ
Namur Intermediate School- Recreational Activities Technician, Temporary/ Technicienne ou Technicien en Loisir, temporaire - 30 Hours/heures
Western Quebec School Board
Namur, QC
- Contract
…potential of all our students by cultivating a strong corps of support, professional, teaching, and administrative excellence. We, therefore, encourage applications from Indigenous people,…
Added 7 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 7 mins ago
WC
(CAN) Directs Store Delivery Associate PT
Walmart Canada
Salmon Arm, BC
- Full-time
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Added 7 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bathurst, NB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Vernon, BC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 7 mins ago
BH
Sous Chef - Bluebird Restaurant
Banff Hospitality Collective
Banff, AB
- Full-time
Support the Chef de Cuisine in delivering high-quality food and exceptional guest experiences
Added 7 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Salmon Arm, BC
- Full-time
…a fast‑paced retail environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are stocked, displays are set, and the store is…
Added 7 mins ago
WC
Self Checkout Attendant
Walmart Canada
Vernon, BC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
R-
Fashion Associate (Part time) - Langley
RCL - Reitmans Canada Ltd/Ltée
Langley (District), BC · City of Langley, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 7 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Trenton, ON
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Sault Ste. Marie, ON
- Full-time
Labels and places overstock merchandise in designated areas to support efficient inventory management.
Added 7 mins ago
EC
Education/Daycare Kitchen Assistant
Enoch Cree Nation
Enoch, AB
- Internship
School nutrition programs help support student well-being, energy, and readiness to learn. The Kitchen Assistant contributes to a positive food service environment by helping maintain…
Added 7 mins ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

RONA

Customer Service Associate - Hardware/Electrical

Ottawa, ON, Canada
Nepean, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone with product information and recommendations, and prepare special orders by gathering specifications and confirming pricing and delivery details. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Product Recommendations
Organization
Physical Stamina
Promotional Awareness

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hardware
Electrical
Product Information
Product Recommendations
Selling Skills
Special Orders
Order Specifications
Pricing
Delivery Dates
Inventory Monitoring
Inventory Counts
Merchandising
Stock Replenishment
Product Signage
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Customer Requirements
Telephone Support
Physical Lifting

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