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Added 3 mins ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Experience as a leader in retail, sales or customer service. Experience in elevated/luxury customer experience is an asset.
Added 3 mins ago
C
Temporary Sales Associate
Coach
Mont-Royal, QC
- Part-time
…shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive…
Added 3 mins ago
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Part-Time Manager
Claire's
Victoria, BC
- Part-time
…provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you…
Added 3 mins ago
NF
Meat Clerk Part Time Day
No Frills
Moose Jaw, SK
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 3 mins ago
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Educator | MAYFAIR SHOPPING CENTRE
lululemon
Victoria, BC
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 3 mins ago
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Educator | PT Market Mall
lululemon
Calgary, AB
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 3 mins ago
C
Operations Associate
CB2
Vancouver, BC
- $18.25 to $20 USD / hour
- Part-time
…Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the…
Added 3 mins ago
RR
Autos Cashier
Radius Recycling
Calgary, AB
- Full-time
This role works as part of a retail sales team to provide best in class customer care. This retail sales position can work their way up through Parts Specialist and eventually a Retail…
Added 4 mins ago
Beauty Advisor (Inside Sales) Sally Beauty 05605
Sally Beauty
East Gwillimbury, ON
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty…
Added 19 mins ago
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Team Lead (Full time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Sherwood Park, AB
- Full-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 19 mins ago
RB
Financial Advisor - Greater Toronto Region
Royal Bank of Canada
Toronto, ON
- Full-time
…will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply…
Added 33 mins ago
FS
Produce Clerk Part Time Day
Fortinos Supermarket Ltd
Burlington, ON
- Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
FS
HMR Clerk Part Time Day
Fortinos Supermarket Ltd
Oakville, ON
- Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Brantford, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
CG
Produce Clerk – Part-Time
Country Grocer
Nanaimo, BC
- Part-time
…displays, top-notch freshness, and the kind of friendly helpful service that wows every…
Added 33 mins ago
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Épicerie Commis temps partiel jour
Provigo
Kirkland, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 33 mins ago
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Fashion Associate (Part time) - Kenaston
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 33 mins ago
RL
Seasonal Part Time Brand Ambassador-Children Store
Ralph Lauren
Vaughan, ON
- Part-time
Provides excellent customer service, ensuring there is always a customer first mindset.
Added 33 mins ago
LC
Pharmacy Assistant, Hourly Part Time Evening
Loblaw Companies Limited
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Burnaby, BC
- Full-time
…process of their team within Operations and to ensure optimal customer service delivery and the needs of the staff and the organization are met. The Supervisor will lead efforts to…
Added 33 mins ago
SH
Sales Associate
Sunglass Hut
Richmond, BC
- Full-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 33 mins ago
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EyeCare Advisor
LensCrafters
Montreal, QC
- Part-time
Previous experience in customer service, retail and/or optical
Added 33 mins ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Calgary, AB
- Full-time
Excellent communication skills and customer service skills

RONA

Customer Service Associate - Hardware/Electrical

Ottawa, ON, Canada
Nepean, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone with product information and recommendations, and prepare special orders by gathering specifications and confirming pricing and delivery details. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Product Recommendations
Organization
Physical Stamina
Promotional Awareness

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hardware
Electrical
Product Information
Product Recommendations
Selling Skills
Special Orders
Order Specifications
Pricing
Delivery Dates
Inventory Monitoring
Inventory Counts
Merchandising
Stock Replenishment
Product Signage
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Customer Requirements
Telephone Support
Physical Lifting

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