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Added 1 min ago
NPI Pricing Specialist
Ecolab
Calgary, AB
Full-time
…accurate pricing sheets, evaluating cost and margin drivers, support pricing decisions, and maintain pricing data and governance. The successful candidate combines strong analytical skills,…
Added 1 min ago
Customer Experience Associate - Cranbrook Street & 6th Street North, Cranbrook, BC (15 hours/week)
Scotiabank
Cranbrook, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 30 mins ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Part Time Sales Associate
Showcase - Home of the Hottest Trends
Mississauga, ON
Part-time
…trending products in retail. You will be asked to maximize the sales of the store by achieving and surpassing personal productivity goals while being a part of an exciting and highly…
Added 30 mins ago
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Richmond, BC
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Sales Associate
Sunglass Hut
Vancouver, BC
Part-time
Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.
Added 30 mins ago
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 30 mins ago
Beauty Manager, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 30 mins ago
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 30 mins ago
Merchandiser, Hourly Full Time Day
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 46 mins ago
Seasonal Associate
sephora.com
Winnipeg, MB
$17.8 to $20.95 CAD / hour
Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 1 hour ago
HABA GM Department Manager
Loblaw Companies Limited
Bathurst, NB
Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 1 hour ago
Customer Experience Associate - Major Mac & Weston Road (18.75 hours/week)
Scotiabank
Woodbridge, ON
Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Major Mac & Weston Road (15 hours/Week)
Scotiabank
Woodbridge, ON
Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Tech Sales Associate - Staples Wonderland - PT
Staples Canada
London, ON
$18.05 to $18.9 USD / hour
Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 1 hour ago
Server, Armani Caffè (PT)
Giorgio Armani
Vancouver, BC
Part-time
…service, accurately take and deliver food and beverage orders, and support bussing and food-running duties, delivering exceptional service that drives sales and embodies the elegance,…
Added 1 hour ago
Barista, Armani Caffè (PT)
Giorgio Armani
Vancouver, BC
Part-time
…curated menu items, delivering exceptional service that drives sales and embodies the elegance, excellence, and hospitality of the Giorgio Armani…
Added 1 hour ago
Line Cook / Prep Cook, Armani Caffè (PT)
Giorgio Armani
Vancouver, BC
Part-time
…coordination with the kitchen and front-of-house teams will support product quality, timely execution, and a refined caffè…
Added 1 hour ago
Sales Associate
RONA
Quebec, QC
Full-time
Contribute to the achievement of sales targets
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Vancouver, BC
Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.
Added 2 hours ago
Millwork Sales Associate Part Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

RONA

Customer Service Associate - Lumber

Ottawa, ON, Canada
Nepean, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Assist customers in person and by phone, provide product guidance, and prepare special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Communication
Interpersonal Skills
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Promotional Awareness
Lifting And Carrying

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork
Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Lumber
Product Information
Special Orders
Customer Requirements
Pricing
Delivery Dates
Inventory Management
Inventory Counts
Stocking
Merchandising
Product Signage
Promotional Events
Product Knowledge
Renovation Techniques
Selling Skills
Store Operations

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