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Added 5 mins ago
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Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional…
Added 34 mins ago
TC
Associé / Associée de Magasin Temps partiel Temporaire Winners - Smart Centres Victoriaville
TJX Companies
Victoriaville, QC
- Part-time
…vous soyez en début de carrière ou que vous ayez déjà de l’expérience, nous serions ravis de travailler avec vous et de vous aider à…
Added 34 mins ago
TC
Part Time Sales Associates -Open Availability -Marshalls Outlet Mall
TJX Companies
AB · Edmonton, Alberta
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 49 mins ago
SL
Sales/Receiving Associate (Full-Time)
Sporting Life
Vancouver, BC
- Full-time
As a Warehouse Associate with Sporting Life, you will play a vital role in ensuring our stores are well-stocked, organized, and ready to serve customers.
Added 49 mins ago
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Customer Service Associate
RONA
Victoria, BC
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 49 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 49 mins ago
SH
Retail Sales Associate
Sunglass Hut
Whistler, BC
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 49 mins ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
Maintain a balance between the customer experience, associate experience, and achievement of KPIs.
Added 1 hour ago
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Customer Service Associate-lumber / building material / millwork / paint
RONA
Victoria, BC
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 1 hour ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
TH
Cashier - Part Time (Kingston)
The Home Depot Canada
Kingston, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
…store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department.…
Added 1 hour ago
TH
Associé(e) Bois et Matériaux (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
TH
Overnight Freight Associate Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 1 hour ago
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Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
TH
Lumber Sales Part Time - TORONTO EGLINTON E
The Home Depot Canada
Toronto, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
TH
Lumber Sales Part Time - ETOBICOKE N
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
TH
Cashier - Part Time (Orangeville)
The Home Depot Canada
Orangeville, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TH
Associé(e) quincaillerie (temps partiel)
The Home Depot Canada
Boisbriand, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Heartland T/C
Gap
Mississauga, ON
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
TH
Associé(e) aux ventes, quincaillerie (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
CC
Entry Level Suspension Technician
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people

RONA

Customer Service Associate-lumber / building material / millwork / paint

Victoria, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone with product information and recommendations, and prepare special orders by gathering specifications and confirming pricing and delivery details. Maintain store organization, stocking, signage, and inventory; stay informed about promotions and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Strong communication and interpersonal skills are needed, and the role requires the ability to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Special Order Management
Inventory Management
Merchandising
Organization
Teamwork
Physical Stamina
Lifting And Carrying

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Community Involvement
Teamwork
Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Lumber
Building Materials
Millwork
Paint
Product Information
Product Recommendations
Special Orders
Pricing
Delivery Dates
Inventory Counts
Inventory Levels
Merchandising
Product Signage
Promotional Events
Flyers
Selling Skills
Renovation Techniques
Customer Requirements

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