Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 8, 2026

Hiring at a glance

View jobs

Open jobs: 2,318
Employers: 472

Advertised starting pay

Average starting payCAD / hour: $18.48Across 266 listings
Average starting payCAD / year: $46,982Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%29 listings
Hybrid: 5%123 listings
On-site: 93%2,163 listings

Not specified: <1% (3 listings)

Employers hiring include LCBO (514), Circle K (235), Dollar Tree Stores (221).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 14 days ago
TF
DO NOT APPLY - TEST REQ - Customer Service Representative II - Markham Canada
Thermo Fisher Scientific
Markham, ON
- Full-time
Added 14 days ago
Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Base Manager, the Call Centre Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers phoning the call centre with…
Added 14 days ago
R
Part-time Customer Service Associate Tools/Hardware
RONA
Lethbridge, AB
- Part-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 14 days ago
B
Customer Service Representative
Brenntag
Canada/Creekbank
- Full-time
The Customer Service Representative is responsible to provide outstanding customer service to our internal and external customers. The Customer Service Representative will support in…
Added 14 days ago
C5
Customer Service Representative/ Route Coordinator
Culligan 525SK
North Battleford No. 437, SK · North Battleford, SK
- $19 CAD / hour
- Full-time
The Customer Service Representative/ Route Coordinator is responsible for overseeing the retail front at our store, ensuring excellent customer service for walk-in clients, answering and…
Added 14 days ago
M
Customer Service Representative
Motion
Regina, SK
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 14 days ago
CK
Customer Service Representative
Circle K
Amherst, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 14 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 days ago
GP
Customer Service Representative
Genuine Parts Company
Regina, SK · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.6 CAD / hour
- Part-time
Added 14 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 days ago
A
Customer Support Representative
Actalent
Calgary, AB
- Temporary
The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative…
Added 14 days ago
Afternoons Customer Service Representative - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
Added 14 days ago
FP
Customer Service Representative
FASTSIGNS Parker/Castle Rock
Brampton, ON
- Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 15 days ago
BG
Bilingual Customer Support Representative
Brandt Group of Companies
Moncton, NB
- Full-time
Brandt is currently seeking a Bilingual Customer Support Representative, located in Moncton Customer Support Center. The Customer Support Representative is responsible for supporting…
Added 15 days ago
M
Call Center Agent Job Openings (Full-Time)
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 15 days ago
BG
Parts Person - Customer Support Representative
Brandt Group of Companies
Regina, SK
- Full-time
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the…
Added 15 days ago
KI
Customer service representative- Sales Operations
Kruger Inc.
Montreal, QC
- Full-time
The Customer Service Representative (CSR) is responsible for processing orders and subsequent follow up with customers. The incumbent acts in a proactive manner to ensure prompt service and…
Added 15 days ago
BC
Customer Service Representative
Bunzl Canada
Calgary, AB
- Full-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Added 15 days ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Added 15 days ago
LM
Customer Service Associate - Seasonal position
La Maison Simons
Quebec, QC
- Part-time
Added 15 days ago
Customer Service Representative
ARGUS MACHINE CO LTD
Edmonton, AB
Added 15 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Kelowna, BC
- Full-time

RONA

Customer Service Associate (Millwork, Windows & Doors, Tools, Hardware, Electrical)

Langford, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required
Open Availability (Weekends and Weekdays)

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers with product requirements and manage special orders both in-store and over the phone. Maintain store organization, monitor inventory levels, and ensure products are well-stocked and merchandised.

Requirements

Candidates need effective selling skills, a commitment to customer service, and some experience in a customer-focused role. Physical ability to lift medium to heavy products and open availability for weekdays and weekends are required.

Skills

Selling skills
Customer service
Communication
Interpersonal skills
Inventory management
Merchandising
Special order processing
Product knowledge

Benefits

Inclusive and safe working environment
Work-life balance
Employee discounts
Insurance
Annual salary review
Telemedicine platform
Opportunities for advancement
Community involvement
Ongoing training
Student incentive program

Visa sponsorship

Not detected in the job text

Keywords

Millwork
Windows
Doors
Hardware
Electrical
Retail
Inventory Counts
Merchandising
Special Orders
DIY
Contractors
Customer Experience
Sales

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