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Customer Experience Associate - Granville & 12th Branch, Vancouver, BC (26.25Hours/Week)
Scotiabank
Vancouver, BC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
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Supervisor, Operations Relief
Canada Post - Postes Canada
Richmond, BC
…performance expectations, business updates and results regularly with team…
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Warehouse Associate
Sonepar
Edmonton, AB
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In…
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Assistant Vice-President, Corporate Properties & Workplace Services
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead, coach and develop a team of people leaders and professionals. Set clear accountabilities, strengthen succession and capability, and foster an inclusive, service-oriented and…
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General Duty Medical Laboratory Technologist - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Demonstrated ability to work both independently and as a team member.
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Crown Attorney
The Government of Nova Scotia
Port Hawkesbury, NS
The PPS is committed to maintaining a diverse team that reflects excellence, dedication to public service, and high ethical standards. Employees have the opportunity for professional…
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Hearing Coordinator
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
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Team Lead/Senior Investigator
Government of Alberta
AB
As a member of the unit 's leadership team, you will provide directions on the implementation of goals and strategies and help build an effective team. You will also translate broad…
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Client Service Representative
CIBC
Portage la Prairie, MB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
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Financial Services Representative II
CIBC
La Ronge, SK · Laronge-Reserve SooneyawiKumik
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
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Financial Service Representative
CIBC
Winnipeg, MB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
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Cast Member - Seasonal
Cineplex
Saskatoon, SK · CPX The Centre Saskatoon
- Part-time
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of…
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Client Services Representative
CIBC
Red Deer, AB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
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Financial Services Representative II
CIBC
Winnipeg, MB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added just now
C
Client service representative
CIBC
Red Deer, AB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added just now
C
Client Service Representative
CIBC
Lacombe, AB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
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Part Time Cast Member
Cineplex
Owen Sound, ON · GLX Owen Sound
- Part-time
What does it take to be a successful member of the Cineplex Team?
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Client Service Representative
CIBC
Calgary, AB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 15 mins ago
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Warehouse Manager - Vanfax
Belron
Dartmouth, NS · Vanfax - Dartmouth
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 15 mins ago
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Reliability Program Coordinator
Ledcor
Yellowknife, NT
- Full-time
Joining our team as the Reliability Program Coordinator means you’re responsible for monitoring and measuring aircraft reliability, analyzing and compiling related data, and making…
Added 15 mins ago
IF
Member Advisor
Innovation Federal Credit Union
Gull Lake, SK
- Full-time
We’re looking for a Member Advisor to join our team! This position is integral to the function of our organization, playing a critical role in our member service team. Candidates have…
Added 15 mins ago
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Financial Services Advisor I
Conexus Credit Union
Tisdale, SK
- Full-time
…prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…
Added 15 mins ago
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Member Services Representative (Casual) - Cartwright Branch
Assiniboine Credit Union
Riverside, MB · Cartwright, MB
- Part-time
Reporting to the Manager, Member Service or Assistant Branch Manager, the Member Service Representative plays a key role in delivering a consistent and compelling member experience at ACU.…
Added 15 mins ago
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Wealth Consultant
Assiniboine Credit Union
Winnipeg, MB
- Full-time
…Working collaboratively within a centralized Wealth Foundations team, the role co-manages a shared portfolio of member relationships, providing proactive outreach, goals-based investment…
Added 15 mins ago
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Men's Locker Room Attendant
Life Time Inc.
Woodbridge, ON
- Full-time
As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life…

RONA

Customer Service Associate - Plumbing

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Assist customers in person and by telephone with product information, recommendations, and special orders, coordinating pricing and delivery details. Maintain well-stocked and merchandised store areas, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Customer Needs Assessment
Product Recommendations
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Promotional Awareness
Physical Stamina
Teamwork

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Plumbing
Product Information
Customer Recommendations
Special Orders
Pricing
Delivery Coordination
Inventory Management
Inventory Counts
Merchandising
Product Signage
Promotional Events
Selling Skills
Product Knowledge
Renovation Techniques
Customer Requirements
Store Organization
Physical Lifting

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