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Added 2 hours ago
Customer Service Desk Associate Contract Position
RONA
Sudbury, ON · Greater Sudbury, ON
Contract
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the…
Added 4 hours ago
Temporary Fashion Associate - Stratford
Reitmans (Canada) Ltée/Ltd
Stratford, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 10 hours ago
Accounting Officer/Purchasing Team Lead - Accounting Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…mission is to provide leadership, innovation, solutions, and support to help our partners succeed. To learn more about us, please visit…
Added 11 hours ago
Membership Sales Associate
Orangetheory Fitness Canada
North Vancouver, BC
$16 to $19 USD / hour
Part-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 12 hours ago
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
Coquitlam, BC
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 17 hours ago
Temporary Fashion Associate - Oshawa Centre
Reitmans (Canada) Ltée/Ltd
Oshawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Technology Service Delivery Lead
FTAI Aviation LLC
Montreal, QC
Full-time
Provide hands-on support every day: Microsoft 365, Entra ID, Intune, Windows 11 endpoints, desk-side and shop-floor support
Added 23 hours ago
Fashion Associate (Part time) - Vaughan Mills
RW&CO
Concord, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Temporary Fashion Associate - CF Polo Park
RW&CO
Winnipeg, MB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Customer Service Desk Associate
Walmart Canada
Hamilton, ON · Waterdown, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 23 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
Terrace, BC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 23 hours ago
Fashion Associate (Part time) - Square One
RW&CO
Mississauga, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Temporary Fashion Associate - Oshawa Centre
RW&CO
Oshawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Temporary Fashion Associate - Vaughan Mills
RW&CO
Concord, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 hours ago
Veterinary Reception, Client Care, Burlington Animal Hospital
VCA Animal Hospitals
Burlington, ON
Full-time
…empathetic professional to step into an important hospital support…
Added 23 hours ago
Mall Store Sales Associate Endy (Richmond Centre Mall) - Full-Time Permanent
Sleep Country
Richmond, BC
Full-time
Zendesk or other help desk system knowledge is an asset
Added 23 hours ago
Mall Store Manager Endy (Richmond Centre Mall) - Full-Time Permanent
Sleep Country
Richmond, BC
Full-time
Tech savvy; it is an asset if knowledgeable in Mac and Google Suite systems, Zendesk or other help desk system, familiarity with Shopify or online store management systems
Added 1 day ago
Technology Service Delivery Lead
FTAI Aviation
Montreal, QC
Full-time
Provide hands-on support every day: Microsoft 365, Entra ID, Intune, Windows 11 endpoints, desk-side and shop-floor support
Added 1 day ago
Membership Sales Associate
Orangetheory Fitness Affiliates
North Vancouver, BC
$16 to $19 CAD / hour
Part-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 1 day ago
Fashion Associate (Part time) - Vaughan Mills
RCL - Reitmans Canada Ltd/Ltée
Vaughan, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 day ago
Temporary Fashion Associate - Vaughan Mills
RCL - Reitmans Canada Ltd/Ltée
Vaughan, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 day ago
Temporary Fashion Associate - CF Polo Park
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 day ago
Temporary Fashion Associate - Oshawa Centre
RCL - Reitmans Canada Ltd/Ltée
Oshawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 day ago
Fashion Associate (Part time) - Square One
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 day ago
Temporary Fashion Associate - CF Polo Park
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…

RONA

Customer Service Desk Associate Contract Position

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Job type: Contract
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Assist customers in person and by telephone, provide product guidance, and prepare special orders by confirming specifications, pricing, and delivery dates. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role is required, along with effective selling skills and a commitment to excellent customer service. Candidates need strong communication and interpersonal skills and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Monitoring
Inventory Counting
Merchandising
Store Organization
Customer Needs Assessment
Product Recommendations
Physical Lifting And Carrying

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Product Information
Special Orders
Pricing
Delivery Dates
Inventory Management
Inventory Counts
Merchandising
Product Signage
Promotional Events
Flyers
Selling Skills
Customer Needs Assessment
Product Recommendations
Renovation Techniques
Physical Requirements
Store Operations

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