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Added 1 min ago
OA
Lot Associate - OpenRoad BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
· Ensure excellent customer service provided to all guests, and interact professionally.
Added 1 min ago
WW
Civil-Structural Engineering Intern
WhiteWater West-
Richmond, BC
- Contract
WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their…
Added 1 min ago
WW
Mechanical Engineering Intern
WhiteWater West-
Richmond, BC
- Contract
WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their…
Added 1 min ago
M
Hospitality Manager
Maquise
Edmonton, AB
- Full-time
Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication…
Added 16 mins ago
AC
Senior Analyst Enterprise Performance
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 16 mins ago
LH
Front Desk Care Coordinator - Floater - SW/SE Calgary
Lifemark Health Group
Calgary, AB
- $21 to $22 CAD / hour
- Full-time
Excellent communication (verbal and written) and customer service skills
Added 16 mins ago
H
Administrative Assistant
Ha-Shilth-Sa
Port Alberni, BC
- Full-time
…Administrative Assistant is under the general supervision of the Manager of Community Health Services and works closely with all the staff within the Nursing program and other program…
Added 16 mins ago
T
Office & Operations Manager, Agri-Biotech
Talencore
London, ON
- Full-time
…London, Ontario, is seeking a hands-on Office & Operations Manager to keep our London facility and day-to-day business operations running smoothly. You will own purchasing, supplier…
Added 16 mins ago
RC
Project Coordinator
Rexel Canada
AB · Edmonton, AB
- Full-time
…dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better…
Added 16 mins ago
LC
Human Services Case Manager
Lackawanna County Department of Health
Clarington, ON
- Full-time
Added 16 mins ago
TN
Assistant Store Manager - Feeds' n Needs - Saint John
Trouw Nutrition
Saint John, NB
- Full-time
…visual merchandising, and provide insights on buying trends, customer needs, and profitability to support business decisions. They contribute innovative ideas to grow market share and…
Added 16 mins ago
W
Mechanical Engineering Intern
WhiteWater
Richmond, BC
- Contract
WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their…
Added 16 mins ago
CR
Active Living Manager
COGIR Real Estate
Newmarket, ON
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 16 mins ago
W
Civil-Structural Engineering Intern
WhiteWater
Richmond, BC
- Contract
WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their…
Added 16 mins ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager is responsible for leading the branch’s sales and customer service functions, driving revenue growth across new and existing accounts, and executing the company’s…
Added 16 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 16 mins ago
RU
Site Leader
Ricoh USA, Inc.
Vancouver, BC
- Full-time
…day-to-day operations and staff of specified location. The Assistant Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the…
Added 16 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
VS
Beauty Supervisor-Lime Ridge
Victoria’s Secret & Co.
Hamilton, ON
- Full-time
A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 16 mins ago
VS
Operations Supervisor-Bayshore Shopping Centre
Victoria’s Secret & Co.
Ottawa, ON · Nepean, ON
- Full-time
…execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as…
Added 16 mins ago
R
Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
…and regional squad members and the National Implementation Manager to gain or share perspective on the customer environment, their expectations, and their experience. Participate in…
Added 16 mins ago
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Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…administratives et d’expérience client lors de chaque interaction de…
Added 16 mins ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 16 mins ago
CS
Active Living Manager
Cogir Senior Living
Newmarket, ON · Alexander Muir Retirement Residence
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 16 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

RONA

Department Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Experience: 5 years experience in personnel management
Posting language: English
Posted: Sep 15, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

Supervise work according to set priorities and the company’s requirements
Resolve any issue that may arise while ensuring customer satisfaction
Carry out merchandising duties according to the Store Manager’s directions
Supervise the replenishment process
Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
Assist in recruiting staff for the department under your responsibility
Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
Coach, encourage, and motivate teams
Other related tasks to ensure the store runs smoothly

What we're looking for:

5 years experience in personnel management
Experience managing a retail business
Strong leadership skills, resourceful and autonomous
Excellent communication skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Supervise department operations, resolve issues to maintain customer satisfaction, and oversee merchandising, replenishment, and promotional activities. Support recruitment and scheduling within the labour budget, while coaching and motivating the team and contributing to store performance.

Skills

Personnel Management
Retail Business Management
Leadership
Customer Service
Problem Solving
Merchandising
Inventory Replenishment
Promotional Management
Marketing Strategy
Recruitment
Workforce Scheduling
Labour Budget Management
Coaching
Team Motivation
Communication
Trend And Competitor Awareness

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Pharmacy Services
Advancement Opportunities
Teamwork
Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Department Management
Personnel Management
Customer Satisfaction
Store Operations
Merchandising
Replenishment
Promotional Activities
Sales
Marketing Strategy
Recruitment
Work Scheduling
Labour Budget
Leadership
Coaching
Team Motivation
Competitor Analysis
Customer Service

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