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RONA

Department manager

Grand-Mère, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 5 years experience in personnel management
Posting language: English
Posted: Sep 22, 2026

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Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

Supervise work according to set priorities and the company’s requirements
Resolve any issue that may arise while ensuring customer satisfaction
Carry out merchandising duties according to the Store Manager’s directions
Supervise the replenishment process
Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
Assist in recruiting staff for the department under your responsibility
Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
Coach, encourage, and motivate teams
Other related tasks to ensure the store runs smoothly

What we're looking for:

5 years experience in personnel management
Experience managing a retail business
Strong leadership skills, resourceful and autonomous
Excellent communication skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

The department manager is responsible for supervising daily operations, managing merchandising, and overseeing staff replenishment processes. They also focus on coaching teams, managing promotional activities, and ensuring high levels of customer satisfaction.

Requirements

Candidates must have at least 5 years of experience in personnel management and prior experience managing a retail business. Strong leadership, resourcefulness, and excellent communication skills are essential for this role.

Skills

Personnel management
Retail management
Leadership
Communication
Merchandising
Staff recruitment
Budget management
Coaching
Customer service
Strategic planning
Inventory replenishment
Marketing strategy

Benefits

Inclusive and safe working environment
Work-life balance
Exclusive employee discounts
Insurance
Annual salary review
Telemedicine platform
Virtual consultations
Pharmacy services
Opportunities for advancement
Community involvement
Ongoing training
Comprehensive training program
Student incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Department Manager
Personnel Management
Merchandising
Replenishment
Customer Experience
Leadership
Recruitment
Labour Budget
Marketing Strategy
Coaching
Team Management
Sales
Inventory Management
Retail Operations

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