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Added 13 mins ago
CH
LOCAL Class 3 Drivers
Clean Harbors
Fort McMurray, AB
- $39 CAD / hour
- Full-time
Clean Harbors Fort McMurray, AB is looking for Local Driver/ Operator's to join their safety conscious team! We are looking for a LOCAL to Fort McMurray candidate that has experience in…
Added 29 mins ago
HC
Director; Primary Care
Health Careers Canada
St. Thomas, ON
- Full-time
Are you a dedicated and skilled Registered Practical Nurse looking for an opportunity to make a meaningful impact? Join our dynamic healthcare team at St. Thomas Elgin General Hospital,…
Added 29 mins ago
HC
Responsibilities
Health Careers Canada
Toronto, ON
- Full-time
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application…
Added 1 hour ago
BL
Landscape Construction Sales Rep/Estimator
Beyond Landscaping
North Vancouver, BC
- Full-time
…you turn warm leads into beautiful backyards - and get paid for the value you…
Added 1 hour ago
PM
Sheet Metal Apprentices & Journeypersons
Pro-Western Mechanical
Saskatoon, SK
- Full-time
Offering competitive wages, benefits, including medical, dental, and matching group retirement plan. Join a growing organization for long term, full-time employment.
Added 2 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Apply for permits, temporary and permanent utilities, and underground services as required.
Added 2 hours ago
EC
General Labour
Entripy Custom Clothing
Oakville, ON
- Full-time
Entripy is Canada’s leader for custom printed apparel, uniforms and promotional items. With screen printing, digital printing and embroidery all done in-house, Entripy delivers custom…
Added 2 hours ago
CO
Chief of Police
City of Saint John
Saint John, NB
- Full-time
…Officer of the Police Force and the senior law enforcement leader for the…
Added 3 hours ago
Service Worker 2 - SMHC
Winnipeg Regional Health Authority
Selkirk, MB
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an…
Added 3 hours ago
NY
Team Attendant, Labour & Delivery - U (J0226-0631)
North York General Hospital
Toronto, ON
- Temporary
Team Attendant, Labour and Delivery Your goal in this position is to contribute to the organization and optimal function of the Labour and Delivery Unit working with the physicians,…
Added 4 hours ago
MU
Laboratory Technician
McGill University
Brown Student Serv.
- Full-time
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.
Added 4 hours ago
MU
Case Manager
McGill University
Brown Student Serv.
- Full-time
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.
Added 4 hours ago
MU
Wellness Advisor (Athletics & Recreation)
McGill University
Brown Student Serv.
- Full-time
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.
Added 4 hours ago
IB
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
…little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their…
Added 5 hours ago
FI
Project Scheduler
Fero International Inc
Hamilton, Ontario
- Full-time
Fero transforms how communities are built: delivering faster, smarter, and greener buildings tailored for the healthcare, educational, commercial/industrial, and residential sectors. We…
Added 5 hours ago
RH26-10 Human Resources Business Partner
CANADIAN ROYALTIES INC.
Salluit, QC
Application Deadline deadline to apply October 19, 2026
Added 5 hours ago
HH
Service Advisor
HSC Holdings Inc
Toronto, ON
- Full-time
…values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical…
Added 5 hours ago
US
Service Technicians
University Sprinkler Systems Inc
Delta, BC
- Full-time
An aptitude for practical field / trades work including physical labour, and a basic understanding of plumbing, electrical, landscaping / gardening.
Added 5 hours ago
CB
Sales & Account Manager
Clean Break Home Services
Surrey, BC
- Full-time
We’re looking for a motivated and people-focused Sales & Account Manager to join the Clean Break Home Services team. In this role, you’ll serve as the bridge between our clients and…
Added 5 hours ago
S
Meat - Manager Meat
Sobeys
Dawson Creek, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 5 hours ago
SC
Meat - Manager Meat
Safeway Canada
Dawson Creek, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 6 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
For more than 60 years, E.G. Penner has built its reputation by being the go-to destination for homeowners, contractors and building professionals across the region. Today, the business…
Added 6 hours ago
R
Department Manager
RONA
Cowansville, QC
- Full-time
Benefits: insurance (certain conditions apply), annual salary review, etc.
Added 7 hours ago
LM
HEALTH & SAFETY OFFICER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
We are currently seeking talented individuals to join our team in various roles. If you're looking for a challenging and rewarding career with a company that values its employees, we…
Added 7 hours ago
G
Browser Security Engineer Intern, (Winter 2026)
GeoComply
Vancouver, BC
- Internship
…GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and…

RONA

Department Manager - Customer Experience

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5 years experience in personnel management
Posting language: English
Posted: Oct 5, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

Supervise work according to set priorities and the company’s requirements
Resolve any issue that may arise while ensuring customer satisfaction
Carry out merchandising duties according to the Store Manager’s directions
Supervise the replenishment process
Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
Assist in recruiting staff for the department under your responsibility
Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
Coach, encourage, and motivate teams
Other related tasks to ensure the store runs smoothly

What we're looking for:

5 years experience in personnel management
Experience managing a retail business
Strong leadership skills, resourceful and autonomous
Excellent communication skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Supervise department operations, resolve customer issues, oversee merchandising and replenishment, and manage promotional activities in line with company priorities. Support recruitment and scheduling, stay informed about market trends and competitors, and coach and motivate the team.

Skills

Personnel Management
Retail Business Management
Leadership
Customer Service
Problem Resolution
Merchandising
Inventory Replenishment
Promotional Activities
Marketing Strategy
Recruitment
Workforce Scheduling
Labour Budget Management
Coaching
Team Motivation
Communication

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Satisfaction
Department Management
Personnel Management
Retail Business Management
Leadership
Merchandising
Replenishment
Promotional Activities
Sales
Marketing Strategy
Competitor Analysis
Recruitment
Workforce Scheduling
Labour Budget
Coaching
Team Motivation
Customer Service
Store Operations

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