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Added 7 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 7 hours ago
W
(CAN) Part-Time Over-the-Counter Associate
Walmart
Stratford, ON
- Part-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 9 hours ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 18 hours ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
In this role, you will lead the delivery and daily operation of specialty pharmacy, specialty infusion, patient services, trade and distribution data that powers our US Commercial strategy…
Added 20 hours ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Maple Ridge, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 21 hours ago
S
School Psychologist, Clinical Psychology Autism - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
…programs and or patient groups, in consultation with the Program Manager and Head of Psychology as…
Added 21 hours ago
LC
Front Store Manager, Salaried Full Time Flexible Shifts
Loblaw Companies Limited
Red Deer, AB
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 22 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Dieppe, NB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 day ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Red Deer, AB
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 day ago
P
Nurse Manager - Medical Unit
pharmacy-pro
Calgary, AB
- Full-time
Seeking an experienced Nurse Manager to lead our 40-bed medical unit. Responsibilities include staff supervision, quality improvement initiatives, budget management, and ensuring compliance…
Added 1 day ago
LC
Staff Pharmacist
Loblaw Companies Limited
Atholville, NB
- Full-time
This position reports to the Pharmacy Manager and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet patient’s…
Added 1 day ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 day ago
A
Oncology Therapeutic Specialist
AbbVie
Vancouver, BC
- $112,000 to $162,000 CAD / year
- Full-time
…expertise. Share this market intelligence information with district manager and respective team members, to achieve alignment, to anticipate environmental change and to optimize brand…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
We have 3 physicians, RN, clinic manager and MOA support. Our GPs all work 4 days. We do not do walk-ins but have same-day appointments. Our clinic features 5 exam rooms and a pharmacy…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also available. An upstairs space is currently under…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…part of our team-based approach to medicine. Dedicated Office Manager and off-site billing manager to manage your shifts in a very pain free manner, so that all of your time is spent with…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Coquitlam, BC
- Part-time
 Adjacent pharmacy, wellness centre, and dental offices
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Coquitlam, BC
- Part-time
Adjacent pharmacy, wellness centre, and dental offices
Added 1 day ago
W
(CAN) Pharmacy Assistant
Walmart
Hawkesbury, ON
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 1 day ago
CC
Pharmacist - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $60 to $65 USD / hour
- Full-time
CareRx is looking for a Pharmacist to join our Victoriate am. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 1 day ago
S
Access & Reimbursement Manager (Tampa / Pensacola, FL)
Stratis
Field, BC
- Full-time
In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support…
Added 1 day ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Drug Distribution Manager and under the general direction of a Pharmacist, the incumbent is responsible for the procurement, storage, inventory management, recording,…

RONA

Department Manager - Customer Experience

Nanaimo, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5 years experience in personnel management
Posting language: English
Posted: Oct 5, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

Supervise work according to set priorities and the company’s requirements
Resolve any issue that may arise while ensuring customer satisfaction
Carry out merchandising duties according to the Store Manager’s directions
Supervise the replenishment process
Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
Assist in recruiting staff for the department under your responsibility
Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
Coach, encourage, and motivate teams
Other related tasks to ensure the store runs smoothly

What we're looking for:

5 years experience in personnel management
Experience managing a retail business
Strong leadership skills, resourceful and autonomous
Excellent communication skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Supervise department operations, resolve customer issues, oversee merchandising and replenishment, and manage promotional activities in line with company priorities. Support recruitment and scheduling, stay informed about market trends and competitors, and coach and motivate the team.

Skills

Personnel Management
Retail Business Management
Leadership
Customer Service
Problem Resolution
Merchandising
Inventory Replenishment
Promotional Activities
Marketing Strategy
Recruitment
Workforce Scheduling
Labour Budget Management
Coaching
Team Motivation
Communication

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine And Pharmacy Services
Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Satisfaction
Department Management
Personnel Management
Retail Business Management
Leadership
Merchandising
Replenishment
Promotional Activities
Sales
Marketing Strategy
Competitor Analysis
Recruitment
Workforce Scheduling
Labour Budget
Coaching
Team Motivation
Customer Service
Store Operations

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