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RONA

Manager, Operations

Calgary, AB, Canada

Job type: Full-time
Apply by: Nov 1, 2026
Experience: 5-7 years of progressive management experience within a large volume, Distribution Centre environment
Posting language: English
Posted: Oct 2, 2026

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Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Play a key role in optimizing our distribution center! Shape team performance by managing workloads and improving processes. Use your leadership and management skills to guide a dynamic team towards achieving objectives, while creating a culture of safety and efficiency.

Your role:

Determine the workload (production volume) and monitor inventory movements in the facility frequently throughout the day
Use the Planning Matrix to evaluate staffing needs to meet daily, weekly, and monthly volume swings
Communicate effectively with the management team regarding business objectives, safety issues, current issues, upcoming events, and demands for the day
Build a culture of safety in the work environment. Identify any safety issues on the floor and notify the appropriate party for resolution
Ensure supervisors adopt key behaviors and meet expectations
Use Engineered Labour Standards and Voice Pick information to achieve all picking KPIs
Interview and work with HRBP to hire staff (seasonal and full-time team members)
Mentor, monitor, and develop supervisors’ performance
Set team up for success; achieve or exceed key performance indicators, as well as safety, performance, and budget targets
Participate and plan action succession planning
Report key performance and financial figures to upper management and corporate
Follow and develop labour budgets for all areas under their supervision
Identify and assist in implementing process improvements or new processes launched from Supply Chain (customer focused distribution)
Perform any other duties as assigned by the LGM

What we're looking for:

Bachelor’s degree
5-7 years of progressive management experience within a large volume, Distribution Centre environment
Ability to develop and lead a high-performing team
Ability to build rapport and trust with others
Strong communication skills with all levels of the organization
Experience with voice-activated picking technology and electronic labels an asset
Ability to effectively lead projects from inspection to implementation
Ability to make sound decisions quickly based on limited information and changing conditions
Ability to apply analytical and troubleshooting skills to solve complex problems; creative approach to problem solving
Strong computer skills; experience with software applications such as Microsoft Office Suite and WMS
Proven track record of compliance with safety requirements; ability to establish a safety culture among subordinates and peers

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Manage distribution center workloads, inventory movements, staffing, safety, and operational performance to meet volume, budget, and KPI targets. Lead and develop supervisors and team members, support hiring and succession planning, report performance and financial results, and implement process improvements.

Requirements

A bachelor’s degree and 5–7 years of progressive management experience in a high-volume distribution center are requested. Candidates should demonstrate strong team leadership, communication, decision-making, analytical, safety, and computer skills; experience with voice-activated picking and electronic labels is an asset.

Skills

Team Leadership
Workload Planning
Inventory Management
Workforce Planning
Safety Management
Performance Management
Hiring
Coaching And Mentoring
KPI Management
Budget Management
Process Improvement
Project Management
Analytical Problem Solving
Voice-Activated Picking Technology
Warehouse Management Systems

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Distribution Center
Supply Chain
Customer-Focused Distribution
Workload Planning
Planning Matrix
Inventory Movements
Staffing
Engineered Labour Standards
Voice Picking
Electronic Labels
Picking KPIs
Warehouse Management System
Microsoft Office Suite
Safety Compliance
Safety Culture
Labour Budgets
Performance Indicators
Process Improvement
Succession Planning
Hiring
Supervisor Development
Project Implementation
Troubleshooting
Retail

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