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Added 5 mins ago
Investment Associate
RBC Dominion Securities
Ottawa, ON
Full-time
The RBC Dominion Securities branch located in Little Italy Ottawa is seeking an Investment Associate to provide dedicated support in investment & money management activities for a high…
Added 20 mins ago
Talent Product Operations Associate
Infoblox
Burnaby, BC
…discover how far your bold “what if” can take the world, your community, and your…
Added 35 mins ago
Associate Advisor
RBC Dominion Securities
Ottawa, ON
Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 35 mins ago
Associate
RBC Dominion Securities
Ottawa, ON
Full-time
The RBC Dominion Securities branch in Ottawa is looking for a resourceful, efficient and collaborative individual to join our Team as an Associate.
Added 35 mins ago
Associate Advisor
RBC Dominion Securities
Ottawa, ON
Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 35 mins ago
Associate
RBC Dominion Securities
AB · Edmonton, AB
Full-time
The Dominion Securities Branch in Edmonton is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing…
Added 36 mins ago
Videojournalist (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC
Full-time
Radio-Canada Estrie is seeking a versatile videojournalist to be based in Granby. Reporting to Associate Managing Editor Émilie Richard, you will gather and present daily news stories that…
Added 36 mins ago
Private Banking Associate (International Private Banking)
RBC
Vancouver, BC
Full-time
As a key member of the client relationship team, the Private Banking Associate - International Private Banking is responsible for developing sales and service solutions through regular…
Added 36 mins ago
Associate Financial Advisor
CIBC
BC
Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 51 mins ago
Investment Associate
Royal Bank of Canada
Ottawa, ON
Full-time
The RBC Dominion Securities branch located in Little Italy Ottawa is seeking an Investment Associate to provide dedicated support in investment & money management activities for a high…
Added 1 hour ago
Sales Associate-EN
Canadian Forces Morale and Welfare Services
Colwood, BC
$19.92 to $21.71 CAD / hour
Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 1 hour ago
Home and Electronics Sales Associate-EN
Canadian Forces Morale and Welfare Services
Victoria, BC
$20.12 to $21.93 CAD / hour
Part-time
As a Home and Electronics Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your…
Added 1 hour ago
Investment Associate
RBC
Ottawa, ON
Full-time
The RBC Dominion Securities branch located in Little Italy Ottawa is seeking an Investment Associate to provide dedicated support in investment & money management activities for a high…
Added 1 hour ago
Veterinary Assistant, Radiology, Calgary Animal Referral & Emergency Centre
VCA Animal Hospitals
Calgary, AB
Full-time
…Centre is committed to supporting pet owners and the veterinary community by providing the highest level of animal emergency and referral…
Added 1 hour ago
Canada Impact+ Emerging Leader in Integrative Animal Physiology and One Health - Assistant Professor
The University of British Columbia
Vancouver, BC
Full-time
Applied Biology Program | Associate Dean Academic Portfolio | Faculty of Land and Food Systems (Maja Krzic)
Added 1 hour ago
(CAN) Retail Pharmacy Student (CA)
Walmart Canada
Bolton, ON
Contract
Complete program activities if applicable: OTC scenarios, topic of the week, project of the month, follow ups, pt. consultations, clinics, community outreach
Added 1 hour ago
Associate Student Recruitment Advisor
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
$5,692.25 to $8,179.5 CAD / month
Full-time
The Associate Student Recruitment Advisor reports to the Associate Director, Student Recruitment & Advising. The position works closely in collaboration with: (a) Student Recruiter-Advisors…
Added 1 hour ago
GARAGE - Sales Associate PT - New Sudbury Centre
Groupe Dynamite, Inc Garage
Sudbury, ON
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 1 hour ago
Associate, Credit Management - Corporate Client Group
Royal Bank of Canada
Calgary, AB
Full-time
…have strong written and verbal communication skills? As an Associate, you will assist with the management of the portfolio of Corporate Client Group (CCG) Borrowers. This is a middle office…
Added 1 hour ago
Associate
Royal Bank of Canada
AB · EDMONTON, Alberta
Full-time
The Dominion Securities Branch in Edmonton is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing…
Added 1 hour ago
Associate
Royal Bank of Canada
Ottawa, ON
Full-time
The RBC Dominion Securities branch in Ottawa is looking for a resourceful, efficient and collaborative individual to join our Team as an Associate.
Added 2 hours ago
Service Coordinator
GRUNDFOS
Brockville, ON
Full-time
Associate's or Bachelor's degree in business administration or a related field
Added 2 hours ago
Director of Primary Care
Canadian College of Health Leaders - Northwestern Ontario Chapter
London, ON
Full-time
…for LIHC’s primary care services, ensuring alignment with the Community Health Centre model of care, organizational mission, strategic priorities, and funder requirements. As the sole…
Added 2 hours ago
E-Commerce Associate
Mine & Yours
Vancouver, BC
Full-time
…pre-owned luxury goods, serving a loyal in-store and online community of fashion lovers…
Added 2 hours ago
Project Manager - Mechanical
Smith + Andersen
Winnipeg, MB
…projects in Canada. The work we do has meaningful impact on the community by contributing to landmark projects such as hospitals, transit stations, parks, federal and provincial government…

RONA

Part-time Customer Service Associate Tools/Hardware

Lethbridge, AB, Canada

Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyer and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly

What we're looking for:

Effective selling skills and a commitment to providing excellent customer service are essential
Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer-focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Assist customers in person and by telephone with product information, recommendations, and special orders. Maintain store presentation and stock, monitor inventory, stay informed about promotions, and build product and selling knowledge through training.

Requirements

Some experience in a customer-focused role, effective selling skills, and a commitment to excellent customer service are required. Candidates need strong communication and interpersonal skills, and must be able to stretch, bend, lift, and carry medium to heavy products.

Skills

Customer Service
Selling Skills
Communication
Interpersonal Skills
Product Knowledge
Special Order Management
Inventory Management
Merchandising
Customer Needs Assessment
Product Recommendations
Organization
Physical Stamina

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Community Involvement
Teamwork
Ongoing Training
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hardware
Tools
Product Information
Special Orders
Customer Recommendations
Selling Skills
Inventory Counts
Inventory Monitoring
Merchandising
Stock Replenishment
Promotional Events
Flyers
Product Knowledge
Renovation Techniques
Customer Communication
Store Organization

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