sale associate appliance
- Mascouche, QC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Working hours
- 40 heures / semaine
- Posting language
- English
- Posted
Original job description
Conseiller spécialisé électroménagers, temps plein 30/40 heures / semaine
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
Your role:
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Your role:
- Serve as the store expert by providing detailed product information to both customers and other RONA associates
- Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
- Keep shelves stocked and merchandise correctly displayed
- Prepare weekly flyer
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
- Other related tasks to ensure the store runs smoothly
- Experience in a similar role
- Excellent customer service skills
- Strong analytical skills
More about this job
Responsibilities
Provide expert information about appliances and recommend products, plans, and installation services that meet customer needs. Support sales goals and store operations by maintaining displays, managing customer orders, coordinating with vendors, and delivering excellent customer service.
Requirements
Candidates should have experience in a similar role, strong customer service skills, and strong analytical abilities. The posting does not specify an education requirement.
Skills
- Customer Service
- Product Knowledge
- Sales
- Product Recommendations
- Analytical Skills
- Merchandising
- Inventory Replenishment
- Order Management
- Vendor Communication
- Order Tracking
- Issue Resolution
- Customer Follow-Up
- Teamwork
Benefits
- Inclusive And Safe Working Environment
- Work-Life Balance
- Employee Discounts
- Insurance
- Annual Salary Review
- Telemedicine
- Career Advancement Opportunities
- Teamwork And Ongoing Training
- Comprehensive Training Program
- Student Incentive Program
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Appliances
- Retail
- Product Specialist
- Customer Service
- Sales
- Product Information
- Product Recommendations
- Installation Services
- Merchandising
- Shelf Stocking
- Weekly Flyers
- Order Management
- Special Orders
- Vendor Communication
- Order Tracking
- Order Fulfillment
- Issue Resolution
- Customer Satisfaction
- Analytical Skills
- Store Operations