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Added 2 hours ago
Production Associate - Mat Roller - Split Shift
Cintas
Newmarket, ON
Cintas is seeking a Production Associate – Mat Roller to support the Rental Division. The Mat Roller is responsible for evaluating the quality of cleaned customer floor mats, then safely…
Added 2 hours ago
Business Operations Coord
H&R Block Canada
Calgary, AB
Full-time
…personal, small business, corporate, farm, trucker, fishing, U.S., rental, and estate tax…
Added 4 hours ago
Multifamily Closer - Housing Development Officer, Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…purposes of acquiring, rehabbing or constructing multifamily rental properties, and working on loan servicing…
Added 8 hours ago
Associé(e) Bois et matériaux (temps partiel)
The Home Depot Canada
Boisbriand, QC
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 10 hours ago
Plumbing Sales Associate: Part Time - STRAWBERRY HILL
The Home Depot Canada
Surrey, BC
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 14 hours ago
Flooring Sales Associate : Part Time
The Home Depot Canada
Squamish, BC
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Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 15 hours ago
Retail Sales Associate Part Time
Tailored Brands
Toronto, ON
…the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited…
Added 15 hours ago
Retail Sales Associate Part Time
Tailored Brands
Prince George, BC
…the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited…
Added 16 hours ago
Seasonal Sales Associate
Tailored Brands
Toronto, ON
Full-time
…the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited…
Added 16 hours ago
Retail Sales Associate Part Time
Tailored Brands
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…the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited…
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Technician Onsite Support (Soutien technique sur place)
AVI-SPL Canada
Montreal, QC
Full-time
Added 16 hours ago
Cashier Part Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 16 hours ago
Hardware Sales associate: Part Time - Burnaby
The Home Depot Canada
Burnaby, BC
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 17 hours ago
Retail Sales Associate Part Time
Tailored Brands
Niagara Falls, ON
…the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited…
Added 17 hours ago
Leasing Manager
Centurion Associates Inc
Calgary, AB
Full-time
…investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments,…
Added 17 hours ago
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
Full-time
…investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments,…
Added 22 hours ago
Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 22 hours ago
Cashier Part Time - SARNIA
The Home Depot Canada
Sarnia, ON
Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 22 hours ago
Associé(e) dédié(e) aux ventes, Rayon de la Peinture - Temps partiel - Disponible en tout temps
The Home Depot Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 22 hours ago
Paint Sales Part Time - WOODSTOCK
The Home Depot Canada
Woodstock, ON
Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 22 hours ago
Tool Rental Service Technician Part Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
Part-time
Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having…
Added 22 hours ago
TECHNICIEN(NE) À LA LOCATION D’OUTILS
The Home Depot Canada
Fort Saskatchewan, AB
Part-time
Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having…
Added 23 hours ago
Regional Manager, Residential Operations
Sterling Karamar Property Management
Toronto, ON
$100,000 to $115,000 CAD / year
Full-time
Works collaboratively with the Associate Vice President, Residential Operations, on meeting the financial, operational and cultural objectives for the client, residents and team members.
Added 1 day ago
Customer Service Representative
Hertz
Sidney, BC
Part-time
The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.…
Added 1 day ago
Leasing Manager
Centurion Asset Management Inc.
AB · Edmonton, Alberta
Full-time
…investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments,…

RONA

Service and return desk Associate

Pointe-Claire, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.

Your role:

Greet customers warmly and ensure a good customer experience
Exchange or return merchandise according to company’s policy
Produce and balance the cash report at the end of each shift
Prepare paperwork for rental vehicles and follow up
Be aware of current promotions and flyers
Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
Other related tasks to ensure the store runs smoothly

What we're looking for:

Strong communications skills
Excellent customer service
Cashier and customer service experience would be an asset

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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More about this job

Responsibilities

Greet customers warmly and provide a positive experience while managing exchanges and returns. Handle cash reports, prepare rental vehicle paperwork, and ensure the store environment remains organized and compliant with safety policies.

Requirements

Strong communication skills and excellent customer service abilities are required for this role. Previous experience in cashier or customer service positions is considered an asset.

Skills

Customer service
Communication skills
Cash handling
Loss prevention
Health and safety
Retail operations
Problem solving
Interpersonal skills

Benefits

Inclusive and safe working environment
Work-life balance
Exclusive employee discounts
Insurance
Annual salary review
Telemedicine platform
Virtual consultations
Pharmacy services
Opportunities for advancement
Ongoing training
Comprehensive training program
Student incentive program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cashier
Returns
Loss Prevention
Health and Safety
Merchandise
Inventory
Communication
Store Operations
Hardware Store
DIY
Contractors
Telemedicine
Training

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