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Added 1 min ago
DL
Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
The successful candidate will provide HR leadership across a diverse range of business functions, including technical, commercial, operational, and corporate teams. This position requires…
Added 1 min ago
SL
Partenaire, développement des affaires/Business Development Partner
Sun Life Québec
Sherbrooke, QC
- Full-time
Added 1 min ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 1 min ago
H
DC Associate Driver - Outbound 1st & 2nd shift Flexibility (Tier 1)
H&M
Ajax, ON
- Full-time
Please note, the shift pattern for this role will be Friday - Tuesday or based on business needs.
Added 1 min ago
H
DC Associate Driver - Inbound 1st Shift (Tier 2)
H&M
Ajax, ON
- Full-time
Please note, the shift pattern for this role will be Thursday-Monday or based on business needs.
Added 1 min ago
EA
Consultant, ICT Systems Engineering, Level 3, Epic, Non-mgmt
Epic A Bell MTS Company
Winnipeg, MB
- Full-time
…managed services to our portfolio of customers ranging from small business to international enterprises. They are responsible for planning, developing, installation, configuration,…
Added 1 min ago
SE
eCommerce Content Specialist
Sports Experts
Laval, QC
- Full-time
…eCommerce Merchandising Manager to ensure alignment between business priorities, promotional calendars, and content initiatives that support company…
Added 1 min ago
F
Communications Advisor
Fundserv
Toronto, ON
- Full-time
We are looking for a Communications Advisor who is responsible for supporting the planning, development and execution of Fundserv’s internal, external and crisis communications.
Added 1 min ago
QR
Human Resources Business Partner – Western Canada
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You will act as an HR generalist and strategic advisor to business leaders. You will assess situations requiring HR involvement, evaluate risks, recommend appropriate courses of action, and…
Added 1 min ago
M
HR & Administrative Coordinator
MNP
Kelowna, BC
- Full-time
…running smoothly. You'll work closely with the Human Resources Advisor and leadership team to coordinate recruitment, onboarding, employee documentation, training administration, reporting,…
Added 3 mins ago
RB
Partenaire d'affaires RH/HR Business Partner
Red Barrels
Montreal, QC
- Full-time
In collaboration with the administrative team, the HR Business Partner is responsible for the full employee lifecycle, from recruitment to departure. They act as a front-line advisor on all…
Added 3 mins ago
Senior Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
As a trusted advisor to business leaders, you will translate business priorities into forward-looking talent strategies, bring insight into an evolving talent market, and help leaders make…
Added 18 mins ago
R
Relationship Manager Business Markets Intern
RBC
Bathurst, NB
- Full-time
Completion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at…
Added 18 mins ago
CP
Experience Requirements Advisor
Chartered Professional Accountants of BC
Vancouver, BC
- $67,800 to $80,450 CAD / year
- Full-time
…results-driven individual for the position of Experience Requirement Advisor. We are committed to fostering an inclusive, collaborative, and innovative workplace, and we are proud and…
Added 18 mins ago
T
Value Engineer / Business Consultant
Trackunit
London, ON
- Full-time
…focused on value proposition development, value engineering, and business consulting in high-complexity enterprise deals. You will be the strategic force that connects customer business…
Added 18 mins ago
SI
Internship | Winter 2027
StrategyCorp Inc.
Toronto, ON
- $45,000 CAD / year
- Internship
StrategyCorp is Canada’s trusted public affairs, communications, and management consulting advisor. Our professionals create the conditions for success for our clients by helping them to…
Added 18 mins ago
T
Senior Manager, Operational Resiliency Advisor
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
T
Change Manager
TD
Halifax, NS · Markham, ON · Toronto, ON · Montreal, QC
- Full-time
…transformation initiatives while partnering with executives, business leaders, and project teams across TDI to drive adoption and realize sustained benefits. The ideal candidate is a…
Added 18 mins ago
D
Product Owner, Product management
Desjardins
Levis, QC · Montreal, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 18 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 18 mins ago
D
Wealth Management Advisor
Desjardins
Sainte-Thérèse, QC · Caisse Desjardins Thérèse-De Blainville
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. You…
Added 18 mins ago
CE
Senior Specialist, Operations Cost Control
Cenovus Energy
Calgary, AB
- Full-time
The Senior Specialist, Operations Cost Control serves as a strategic advisor and subject matter expert for Conventional Operating Costs, providing enterprise-level leadership in financial…
Added 18 mins ago
B
Group Product Manager, Home Financing
BMO
Toronto, ON · BMOPLACE
- Full-time
…insights to identify opportunities, recommend priorities, develop business cases and translate strategy into executable…
Added 18 mins ago
B
Regional Supervision Officer, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Conduct supervision reviews related to suitability, insider activity, outside business activities, correspondence, and social media monitoring.
Added 18 mins ago
B
Senior Manager Risk Strategy
BMO
Toronto, ON · BMOPLACE
- Full-time
Acts as a trusted advisor to assigned business/group.

RONA

Specialized advisor contractor

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Specialized Advisor – Contractor/Professional Customer Services

Our Expectations:

The Specialized Advisor represents the RONA brand to professional customers while focusing on business development and the retention of existing clients. This role is essential to customer satisfaction and achieving our sales objectives, all within a collaborative environment where teamwork is highly valued.

The Role:

Develop and maintain business relationships with professional customers/contractors by providing exceptional customer service and effectively addressing their needs.
Respond to telephone inquiries from contractor customers.
Communicate with customers and follow up on their orders.
Identify customer needs and recommend tailored solutions to promote customer loyalty and sales growth.
Act as the in-store product expert by providing product information and guidance to customers and fellow RONA associates.
Meet Pro customer call targets.
Collaborate with other departments and external partners to maximize sales opportunities.
Support the implementation of corporate merchandising standards and, when necessary, propose alternative products to optimize results.
Participate in managing inventory specific to professional customers, ensuring products are available in a timely manner to meet customer demand.
Support the Outside Sales Representative in maintaining and expanding the customer base.

Skills We Are Looking For:

Excellent customer service skills.
Sales experience.
Strong interpersonal skills and the ability to build relationships with customers.
Comfortable using computer systems and technology.
Experience working with contractor/professional customers is an asset.
Knowledge of renovation and home improvement products.

RONA is committed to fostering diversity and inclusion. We consider applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Build and maintain relationships with professional customers and contractors by responding to inquiries, following up on orders, recommending tailored products, and meeting customer call targets. Support sales growth, merchandising, inventory availability, and customer-base expansion in collaboration with store teams, external partners, and the Outside Sales Representative.

Requirements

The role calls for excellent customer service, sales experience, strong interpersonal and relationship-building skills, and comfort using computer systems and technology. Experience serving contractor or professional customers and knowledge of renovation and home improvement products are assets.

Skills

Customer Service
Sales
Relationship Building
Interpersonal Communication
Computer Systems
Contractor Customer Service
Renovation Products
Home Improvement Products
Product Knowledge
Business Development
Order Follow-Up
Inventory Management
Merchandising
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Professional Customers
Contractors
Customer Service
Business Development
Client Retention
Sales Growth
Telephone Inquiries
Order Follow-Up
Customer Needs
Product Recommendations
Product Information
Pro Customer Call Targets
Merchandising Standards
Alternative Products
Inventory Management
Outside Sales
Renovation Products
Home Improvement Products
Retail
Teamwork

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