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Added 6 mins ago
L
Canadian Pathway Immigration Services (CPIS) Inc. is hiring Office Administrative Assistant with LMIA
LMIA.CA
MB · Manitoba, Canada
- Temporary
Canadian Pathway Immigration Services (CPIS) Inc. has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is…
Added 6 mins ago
PM
Clerk III - Nutrition Services
Prairie Mountain Health
Brandon, MB
- Full-time
Under the supervision of the Area Manager or Manager, Nutrition Services, the Clerk III Nutrition Services is responsible for the provision of a variety of clerical and administrative…
Added 6 mins ago
TS
Client support worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Maintain awareness of community resources to assist clients in identifying and accessing services and programs;
Added 21 mins ago
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Program Manager II, AI & Productivity
Expedia
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From…
Added 21 mins ago
Metrolinx - Track Supervisor
Siemens
Oakville, ON
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
Added 36 mins ago
BM
Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…supporting the efficient delivery of restaurant and banquet…
Added 36 mins ago
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Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
…has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an administrator providing…
Added 36 mins ago
A-
Purchasing Assistant
AMS - Automated Manufacturing Systems
Brampton, ON
- Contract
…coordinating with suppliers to ensure timely delivery of materials and services. The Purchasing Assistant will assist in tracking inventory levels, obtaining quotes, and comparing pricing…
Added 36 mins ago
LF
Carrier Manager
Lush Fresh Handmade Cosmetics North America
Toronto, ON
- Full-time
…ensure reliable, cost-effective, and high-quality transportation services. This role leads carrier sourcing, negotiations, performance management, and commercial relationships, while…
Added 36 mins ago
TL
Parts Manager
Transx Ltd
Rosser, MB
- Full-time
…providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000…
Added 36 mins ago
Route Service Representative
Cintas
Sudbury, ON
Grow our existing customer base by upselling and cross-selling additional products and services
Added 51 mins ago
RB
Billingual Operations Representative
Royal Bank of Canada
Toronto, ON
- Full-time
First point of contact for all English and/or French support to execute on all centralized tasks for Cash Services Centre nationally, acting as a help desk for escalations providing…
Added 1 hour ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
AB
Sales Representative
Arctic Beverages Group of Companies
Thompson, MB
- Full-time
…by obtaining orders, understanding, and interpreting sales/customer requirements, providing information and presenting/selling promotional…
Added 1 hour ago
HR
Class 1 Driver
Herc Rentals
Fort McMurray, AB
- Full-time
Maintain flexibility in daily routine in order to respond to Management’s responses to the customer demands
Added 1 hour ago
TL
PREVENTIVE MAINTENANCE ACCOUNT MANAGER
Troy Life & Fire Safety Ltd.
Sudbury, ON · Greater Sudbury, ON
- Full-time
…responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire…
Added 1 hour ago
HR
Tractor Trailer Driver (AZ)
Herc Rentals
Ajax, ON
- Full-time
Maintain flexibility in daily routine in order to respond to Management’s responses to the customer demands.
Added 1 hour ago
SH
maintenance worker, building
Saskatoon Housing Authority
Saskatoon, SK
- $22.61 to $26.68 CAD / hour
- Full-time
- On-site
The Saskatoon Housing Authority is seeking a candidate to fill our Field Services Support Technician role within our maintenance department; this is a permanent and unionized full-time…
Added 1 hour ago
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Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and…
Added 1 hour ago
General Helper: Remote Lodge Sudbury, ON
Aramark
Toronto, ON
ARAMARK Remote Workplace Services are hiring for General Kitchen Helper for a remote lodge near Sudbury, ON. The General Kitchen Helper is responsible for the maintenaning and cleanliness…
Added 1 hour ago
TE
Logistic Coordinator
TF Energy Solutions
AB · Edmonton, AB
- Full-time
…transportation solutions across LTL, flat deck, and heavy haul…
Added 1 hour ago
TH
Associé(e) ventes PRO (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Driving Sales: Knows all departments/areas and effectively promotes products and services (ie: commercial credit); makes decisions in line with the goal of selling; ability to overcome…
Added 1 hour ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
CC
Corporate Account Executive
Canon Canada
Ottawa, ON
- Full-time
Conducting window of opportunity analyses for leased or purchased units in order to identify existing customer opportunities Operating as the lead point of contact between Canon, authorized…

RONA

Specialized advisor contractor

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Specialized Advisor – Contractor/Professional Customer Services

Our Expectations:

The Specialized Advisor represents the RONA brand to professional customers while focusing on business development and the retention of existing clients. This role is essential to customer satisfaction and achieving our sales objectives, all within a collaborative environment where teamwork is highly valued.

The Role:

Develop and maintain business relationships with professional customers/contractors by providing exceptional customer service and effectively addressing their needs.
Respond to telephone inquiries from contractor customers.
Communicate with customers and follow up on their orders.
Identify customer needs and recommend tailored solutions to promote customer loyalty and sales growth.
Act as the in-store product expert by providing product information and guidance to customers and fellow RONA associates.
Meet Pro customer call targets.
Collaborate with other departments and external partners to maximize sales opportunities.
Support the implementation of corporate merchandising standards and, when necessary, propose alternative products to optimize results.
Participate in managing inventory specific to professional customers, ensuring products are available in a timely manner to meet customer demand.
Support the Outside Sales Representative in maintaining and expanding the customer base.

Skills We Are Looking For:

Excellent customer service skills.
Sales experience.
Strong interpersonal skills and the ability to build relationships with customers.
Comfortable using computer systems and technology.
Experience working with contractor/professional customers is an asset.
Knowledge of renovation and home improvement products.

RONA is committed to fostering diversity and inclusion. We consider applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with professional customers and contractors by responding to inquiries, following up on orders, recommending tailored products, and meeting customer call targets. Support sales growth, merchandising, inventory availability, and customer-base expansion in collaboration with store teams, external partners, and the Outside Sales Representative.

Requirements

The role calls for excellent customer service, sales experience, strong interpersonal and relationship-building skills, and comfort using computer systems and technology. Experience serving contractor or professional customers and knowledge of renovation and home improvement products are assets.

Skills

Customer Service
Sales
Relationship Building
Interpersonal Communication
Computer Systems
Contractor Customer Service
Renovation Products
Home Improvement Products
Product Knowledge
Business Development
Order Follow-Up
Inventory Management
Merchandising
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Professional Customers
Contractors
Customer Service
Business Development
Client Retention
Sales Growth
Telephone Inquiries
Order Follow-Up
Customer Needs
Product Recommendations
Product Information
Pro Customer Call Targets
Merchandising Standards
Alternative Products
Inventory Management
Outside Sales
Renovation Products
Home Improvement Products
Retail
Teamwork

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