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Added 12 mins ago
SK
retail store supervisor
Supplement King
Dawson Creek, BC
- Full-time
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 13 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 16 mins ago
TM
medical office assistant
TLC Medical Clinics
Vancouver, BC
- $21 to $25 CAD / hour
- Full-time
- On-site
Added 17 mins ago
S6
Executive Housekeeper
Studio 6 Hotel Hornepayne
Dryden, ON
- $22.5 to $25 CAD / hour
- Full-time
- On-site
…channels, and clock settings). * Monitor and manage housekeeping inventory, including linens, cleaning products, and equipment. * Support other departments when operationally needed,…
Added 23 mins ago
AD
RV Sales Representative
Allan Dale RVs & Trailers - Calgary
Airdrie, AB
- $70,000 to $120,000 CAD / year
- Full-time
- On-site
…customers.* *WHAT WE OFFER:* * Hands-on training and ongoing support * Strong inventory and well-known brands * Opportunity to grow within the dealership * A team that?s competitive,…
Added 26 mins ago
WW
Rail Loader
Wallenius Wilhelmsen
BC · Annacis, British Columbia, Canada
- Full-time
…individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. By fostering an inclusive culture where…
Added 26 mins ago
Retail Experience Lead
Fire & Flower Inc.
Lasalle, ON
Added 26 mins ago
W
(CAN) Bakery Associate
Walmart
Bridgewater, NS
- Part-time
Added 26 mins ago
W
Deli Bakery Team Associate
Walmart
Hamilton, ON
- Full-time
Added 26 mins ago
W
(CAN) Consumables Associate
Walmart
Tsawwassen, BC
- Part-time
Added 26 mins ago
W
(CAN) Meat Associate
Walmart
Moose Jaw, SK
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Maple Ridge, BC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
overnight remodel associate
Walmart
Edmonton, AB
- Part-time
Added 26 mins ago
W
(CAN) General Merchandise Associate
Walmart
Port Coquitlam, BC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
(CAN) Produce Stocker
Walmart
Hamilton, ON
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
(CAN) Asset Protection Associate
Walmart
Nanaimo, BC
- Part-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 26 mins ago
W
Overnight (CAN) Produce Stocker
Walmart
Chilliwack, BC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
(CAN) Stockperson/Cartpusher(645 am to 10.30pm)
Walmart
Langford, BC
- Part-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 26 mins ago
W
(CAN) Fashion Associate
Walmart
Edmonton, AB
- Full-time
Added 26 mins ago
W
(CAN) Stockperson/Cartpusher(645am to 10.30pm)
Walmart
Langford, BC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 26 mins ago
W
(CAN) Produce Stocker
Walmart
Regina, SK
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
W
(CAN) Dairy Frozen Associate
Walmart
Oshawa, ON
- Part-time
Maintains department features to support merchandising standards and promotional execution.
Added 26 mins ago
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(CAN) Produce Stocker
Walmart
St. Albert, AB
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 26 mins ago
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(CAN) Overnight Associate
Walmart
Edmonton, AB
- Part-time

RONA

Specialized advisor contractor

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Specialized Advisor – Contractor/Professional Customer Services

Our Expectations:

The Specialized Advisor represents the RONA brand to professional customers while focusing on business development and the retention of existing clients. This role is essential to customer satisfaction and achieving our sales objectives, all within a collaborative environment where teamwork is highly valued.

The Role:

Develop and maintain business relationships with professional customers/contractors by providing exceptional customer service and effectively addressing their needs.
Respond to telephone inquiries from contractor customers.
Communicate with customers and follow up on their orders.
Identify customer needs and recommend tailored solutions to promote customer loyalty and sales growth.
Act as the in-store product expert by providing product information and guidance to customers and fellow RONA associates.
Meet Pro customer call targets.
Collaborate with other departments and external partners to maximize sales opportunities.
Support the implementation of corporate merchandising standards and, when necessary, propose alternative products to optimize results.
Participate in managing inventory specific to professional customers, ensuring products are available in a timely manner to meet customer demand.
Support the Outside Sales Representative in maintaining and expanding the customer base.

Skills We Are Looking For:

Excellent customer service skills.
Sales experience.
Strong interpersonal skills and the ability to build relationships with customers.
Comfortable using computer systems and technology.
Experience working with contractor/professional customers is an asset.
Knowledge of renovation and home improvement products.

RONA is committed to fostering diversity and inclusion. We consider applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, or any other protected status.

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More about this job

Responsibilities

Build and maintain relationships with professional customers and contractors by responding to inquiries, following up on orders, recommending tailored products, and meeting customer call targets. Support sales growth, merchandising, inventory availability, and customer-base expansion in collaboration with store teams, external partners, and the Outside Sales Representative.

Requirements

The role calls for excellent customer service, sales experience, strong interpersonal and relationship-building skills, and comfort using computer systems and technology. Experience serving contractor or professional customers and knowledge of renovation and home improvement products are assets.

Skills

Customer Service
Sales
Relationship Building
Interpersonal Communication
Computer Systems
Contractor Customer Service
Renovation Products
Home Improvement Products
Product Knowledge
Business Development
Order Follow-Up
Inventory Management
Merchandising
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Professional Customers
Contractors
Customer Service
Business Development
Client Retention
Sales Growth
Telephone Inquiries
Order Follow-Up
Customer Needs
Product Recommendations
Product Information
Pro Customer Call Targets
Merchandising Standards
Alternative Products
Inventory Management
Outside Sales
Renovation Products
Home Improvement Products
Retail
Teamwork

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