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Added 7 mins ago
SA
Licensed Hair Stylist
Shear Amazment & Luminous Spa Inc
Waterloo, ON
- $18 to $35.61 CAD / hour
- Full-time
- On-site
…preferences. \*\*Responsibilities:\*\* 1. \*\*Client Consultation and Service:\*\* - Conduct thorough consultations with clients to understand their hair goals and preferences. - Provide…
Added 10 mins ago
KC
Member Services Representative/ Teller
Kindred Credit Union
New Hamburg, ON
- Full-time
Strong customer service and relationship-building skills
Added 10 mins ago
EH
Automotive Detailer - Car Washer - Uxbridge
Enterprise Holdings
Uxbridge, ON
- $18.25 CAD / hour
- Full-time
You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, ensuring they meet our high cleanliness and safety standards for customer rentals.
Added 10 mins ago
GC
General Help Tim Hortons Full Time
Group Compass Ltee
Toronto, ON · NORTH YORK, ON
- Full-time
Serve guests using principles of outstanding customer service.
Added 10 mins ago
CC
Concession Attendant and Cashier Part Time
Compass Canada
Prince George, BC
- Part-time
Interact with customers and resolve customer complaints in a friendly, service-oriented manner
Added 10 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Collingwood, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 22 mins ago
FT
receptionist
Fresh Touch MedSpa
Ajax, ON
- $20 to $27 CAD / hour
- Full-time
- On-site
…Touch Med Spa* is looking for a friendly, professional, and customer-focused *Front Desk Receptionist* to join our team. If you enjoy helping people, have excellent organizational skills,…
Added 24 mins ago
WB
Snow School Coordinator
Whistler Blackcomb
Whistler, BC
- Temporary
…free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 24 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Collingwood, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 24 mins ago
L
7816 - Sales Help
Lids
Mirabel, QC
- Part-time
Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our…
Added 24 mins ago
RJ
Sales Advisor - Rolex Boutique
Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
Cambridge, ON
- Full-time
Deliver exceptional, tailored customer service in-store or online. Ensure that all client interactions reflect the brand's top-quality standards.
Added 24 mins ago
TS
Store Associate
The Salvation Army in Canada
Halifax, NS
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 24 mins ago
TS
Store Associate
The Salvation Army in Canada
Dartmouth, NS
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
Pharmacy Assistant II - FT - Continuing Care
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 25 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Picton, ON
- Full-time
Commitment to providing exceptional customer service
Added 25 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 25 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Pincourt, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 25 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Bay, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 25 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Picton, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 25 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
Shoppers Drug Mart
Pincourt, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 25 mins ago
W
Deli Bakery Team Associate
Walmart
Toronto, ON
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 25 mins ago
W
(CAN) Overnight Associate
Walmart
Keswick, ON
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 25 mins ago
W
(CAN) Food Assistant Manager
Walmart
Windsor, ON
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 25 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Mount Pearl, NL
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 25 mins ago
W
Customer Service Desk Associate
Walmart
Digby, NS
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…

RONA

Specialized advisor contractor

Saint-Hyacinthe, QC, Canada
St-Hyacinthe, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Specialized Advisor – Contractor/Professional Customer Services

Our Expectations:

The Specialized Advisor represents the RONA brand to professional customers while focusing on business development and the retention of existing clients. This role is essential to customer satisfaction and achieving our sales objectives, all within a collaborative environment where teamwork is highly valued.

The Role:

Develop and maintain business relationships with professional customers/contractors by providing exceptional customer service and effectively addressing their needs.
Respond to telephone inquiries from contractor customers.
Communicate with customers and follow up on their orders.
Identify customer needs and recommend tailored solutions to promote customer loyalty and sales growth.
Act as the in-store product expert by providing product information and guidance to customers and fellow RONA associates.
Meet Pro customer call targets.
Collaborate with other departments and external partners to maximize sales opportunities.
Support the implementation of corporate merchandising standards and, when necessary, propose alternative products to optimize results.
Participate in managing inventory specific to professional customers, ensuring products are available in a timely manner to meet customer demand.
Support the Outside Sales Representative in maintaining and expanding the customer base.

Skills We Are Looking For:

Excellent customer service skills.
Sales experience.
Strong interpersonal skills and the ability to build relationships with customers.
Comfortable using computer systems and technology.
Experience working with contractor/professional customers is an asset.
Knowledge of renovation and home improvement products.

RONA is committed to fostering diversity and inclusion. We consider applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with professional customers and contractors by responding to inquiries, following up on orders, recommending tailored products, and meeting customer call targets. Support sales growth, merchandising, inventory availability, and customer-base expansion in collaboration with store teams, external partners, and the Outside Sales Representative.

Requirements

The role calls for excellent customer service, sales experience, strong interpersonal and relationship-building skills, and comfort using computer systems and technology. Experience serving contractor or professional customers and knowledge of renovation and home improvement products are assets.

Skills

Customer Service
Sales
Relationship Building
Interpersonal Communication
Computer Systems
Contractor Customer Service
Renovation Products
Home Improvement Products
Product Knowledge
Business Development
Order Follow-Up
Inventory Management
Merchandising
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Professional Customers
Contractors
Customer Service
Business Development
Client Retention
Sales Growth
Telephone Inquiries
Order Follow-Up
Customer Needs
Product Recommendations
Product Information
Pro Customer Call Targets
Merchandising Standards
Alternative Products
Inventory Management
Outside Sales
Renovation Products
Home Improvement Products
Retail
Teamwork

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