Closed listing
Yard & Warehouse Supervisor
- Charlottetown, PE, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighborhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent?
We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive, and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!
Your role:
If selected for an interview, please advise the Store Manager if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighborhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent?
We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive, and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!
Your role:
- Directs and monitors the daily activities of yard staff and yard operations. Assigns work as per supervisor's direction and follows up to ensure performance standards have been satisfied.
- Provides instruction and/or schedules training to ensure the development of staff.
- Responds to customer inquiries and/or complaints within policy guidelines. Investigates and takes or approves corrective action. Refers difficult situations to the Store Manager.
- Provides material to customers by reading shipping memo, checking for payment, locating and securing goods. Completes paperwork and assists with the loading of customer vehicles.
- Ensures stock inventory levels are maintained, ensures SOQs are completed by the deadline, monitors Store Use Inventory Sheets for accuracy and takes corrective action as required. Completes warning stock notices as required; conducts cycle counts to ensure accurate inventory.
- Reorganizes or puts material away, operating forklift or manually unloading carts and/or vehicles. Codes material by length. Make obvious grading decisions. Tags pre-sold orders by completing sold sticker.
- Ensure the merchandise is in re-saleable condition and properly merchandised on the shelf and/or bin.
- Stores product for pick up and informs vendor of time deadline and culls all past due product.
- Tracks reason for returns and informs ICA of chronic problems
- Other duties as assigned by Management
- Leadership capabilities; Proven ability and commitment to managing the performance of others; able to motivate, train, and coach others to a higher level of success and accountability.
- Provide exceptional customer service by inspiring and motivating others through their commitment and personal example
- Exemplary listening, communication and interpersonal skills
- Flexible availability based on store needs (includes days, evenings and weekends)
- Position requires knowledge of related policies and equipment including how to operate a forklift, banding machine, and power saws.
- Valid Forklift Operator’s license and/or training will be required.
- Has a high sense of urgency and drive; able to set priorities and deliver results within deadlines and ability to remain calm in stressful situations
- Has overall knowledge of the business’ strategic position in their market. Knowledge of the building construction industry; trends, products, application techniques and projects an asset
- Previous supervisory experience will be a strong asset
If selected for an interview, please advise the Store Manager if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
More about this job
Responsibilities
Supervise daily yard staff and operations, assign and monitor work, train employees, and address customer inquiries or complaints. Manage inventory accuracy and merchandise condition, fulfill customer orders, handle materials and equipment, and complete related paperwork.
Requirements
Candidates should demonstrate leadership, the ability to motivate and coach staff, strong customer service and communication skills, and the ability to prioritize work under pressure. Forklift operation knowledge and a valid forklift operator license or training are required; supervisory experience and knowledge of the building construction industry are assets.
Skills
- Leadership
- Performance Management
- Staff Training And Coaching
- Customer Service
- Communication
- Inventory Management
- Forklift Operation
- Prioritization
- Problem-Solving
- Conflict Resolution
- Merchandising
- Material Handling
- Teamwork
- Time Management
Benefits
- Inclusive And Safe Working Environment
- Work-Life Balance
- Employee Discounts
- Insurance
- Annual Salary Review
- Telemedicine And Pharmacy Services
- Career Advancement Opportunities
- Teamwork And Ongoing Training
- Comprehensive Training Program
- Student Incentive Program
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Logistics
- Customer Service & Support
Keywords
- Yard Operations
- Warehouse Operations
- Staff Supervision
- Performance Management
- Training
- Coaching
- Customer Service
- Inventory Management
- Stock Inventory
- Cycle Counts
- Order Fulfillment
- Shipping Memos
- Material Handling
- Forklift
- Banding Machine
- Power Saws
- Merchandising
- Product Returns
- Building Construction Industry
- Corrective Action
- Customer Complaints
- Loading Customer Vehicles