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RONA

Yard & Warehouse Supervisor

Charlottetown, PE, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighborhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent?

We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program

And much more!

Become an essential part of the Rona team! Make a difference in an environment where your leadership, drive, and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth!

Your role:

Directs and monitors the daily activities of yard staff and yard operations. Assigns work as per supervisor's direction and follows up to ensure performance standards have been satisfied.
Provides instruction and/or schedules training to ensure the development of staff.
Responds to customer inquiries and/or complaints within policy guidelines. Investigates and takes or approves corrective action. Refers difficult situations to the Store Manager.
Provides material to customers by reading shipping memo, checking for payment, locating and securing goods. Completes paperwork and assists with the loading of customer vehicles.
Ensures stock inventory levels are maintained, ensures SOQs are completed by the deadline, monitors Store Use Inventory Sheets for accuracy and takes corrective action as required. Completes warning stock notices as required; conducts cycle counts to ensure accurate inventory.
Reorganizes or puts material away, operating forklift or manually unloading carts and/or vehicles. Codes material by length. Make obvious grading decisions. Tags pre-sold orders by completing sold sticker.
Ensure the merchandise is in re-saleable condition and properly merchandised on the shelf and/or bin.
Stores product for pick up and informs vendor of time deadline and culls all past due product.
Tracks reason for returns and informs ICA of chronic problems
Other duties as assigned by Management

What we're looking for:

Leadership capabilities; Proven ability and commitment to managing the performance of others; able to motivate, train, and coach others to a higher level of success and accountability.
Provide exceptional customer service by inspiring and motivating others through their commitment and personal example
Exemplary listening, communication and interpersonal skills
Flexible availability based on store needs (includes days, evenings and weekends)
Position requires knowledge of related policies and equipment including how to operate a forklift, banding machine, and power saws.
Valid Forklift Operator’s license and/or training will be required.
Has a high sense of urgency and drive; able to set priorities and deliver results within deadlines and ability to remain calm in stressful situations
Has overall knowledge of the business’ strategic position in their market. Knowledge of the building construction industry; trends, products, application techniques and projects an asset
Previous supervisory experience will be a strong asset

Please ensure that the application clearly demonstrates how you meet the noted qualifications as applicants will be screened on the information provided.

If selected for an interview, please advise our Store Team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply About employer

More about this job

Responsibilities

Direct and monitor daily yard operations, assign and follow up on staff work, and train and coach employees to meet performance standards. Support customers and manage material handling, inventory accuracy, merchandising, returns, and related paperwork.

Requirements

The role calls for leadership and supervisory capability, strong customer service and communication skills, and the ability to prioritize work and remain calm under pressure. Forklift operation knowledge and a valid operator license or training are required; familiarity with related equipment and the building construction industry is an asset.

Skills

Leadership
Performance Management
Staff Training And Coaching
Customer Service
Communication
Inventory Management
Forklift Operation
Prioritization
Problem Solving
Material Handling
Merchandising
Cycle Counting
Building Construction Industry Knowledge

Benefits

Inclusive And Safe Working Environment
Work-Life Balance
Employee Discounts
Insurance
Annual Salary Review
Telemedicine
Career Advancement Opportunities
Teamwork And Ongoing Training
Comprehensive Training Program
Student Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Yard Operations
Warehouse Operations
Staff Supervision
Performance Management
Training And Coaching
Customer Service
Inventory Management
Stock Inventory Levels
SOQs
Cycle Counts
Forklift
Forklift Operator License
Banding Machine
Power Saws
Material Handling
Loading Customer Vehicles
Shipping Memos
Merchandising
Returns
Building Construction Industry
Corrective Action
Store Use Inventory Sheets

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