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Added 31 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 31 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 hours ago
PI
QA/QC Manager
Promart Industrial
Sarnia, ON
- Full-time
Our CSA N299.3 nuclear quality program has been audited and pressure tested by leading Canadian nuclear contractors. We recently completed a major client qualification audit with zero…
Added 6 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 6 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 6 hours ago
IC
Quality Assurance Specialist- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
We are actively seeking a Quality Assurance Specialist to join the Côté Gold Mine site and report to the Manager of Projects. The role provides independent verification that construction,…
Added 6 hours ago
AC
Buyer
Atlas Copco Group
ON · Ontario, Canada
- Full-time
Bring your curiosity to work as our next Buyer. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in…
Added 6 hours ago
AC
Sales Support Specialist
Atlas Copco
Mississauga, ON
- Full-time
…across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry…
Added 6 hours ago
AC
Onsite Technician
Atlas Copco
Oshawa, ON
- Full-time
…plant in Oshawa Ontario, and you will report to the Onsite Manager at General…
Added 6 hours ago
AC
Sales Support Specialist
Atlas Copco
Montreal, QC
- Full-time
…across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry…
Added 6 hours ago
AC
Sales Support Specialist
Atlas Copco
Calgary, AB
- Full-time
…across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Terrace, BC
- Full-time
Personal MOA and experienced practice manager
Added 12 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 12 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 14 hours ago
Trailer Technician
Transportation Equipment Network - Canada
Quebec, QC
Added 14 hours ago
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Montreal, QC
As the Regional Maintenance Manager, you will partner closely with Service Managers to enhance profitability across all maintenance ca
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Added 14 hours ago
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Added 15 hours ago
Licensed Mobile Trailer Mechanic (310J/310T) | Up to $47/hr + $3,000 Sign on and up to $3000 Retention Bonus
Transportation Equipment Network - Canada
Mississauga, ON
As part of TEN’s DriveON Program, a Licensed Mobile Trailer Technician, workday won’t be stuck in one place. You’ll hit the road, visiting different sites to diagnose, repair, and maintain…
Added 15 hours ago
Chauffeur de cour / Shunt Driver
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Montreal, QC
Added 15 hours ago
R
Mail Insert Operator
REPAY
Mississauga, ON
- Full-time
…period of time as agreed upon, in writing, with the hiring manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…
Added 15 hours ago
RI
Bilingual EHS Account Coordinator
RiskCheck Inc.
Toronto, ON
- Full-time
…institutions, retail property owners, recreational facilities, and manufacturing centres - to help them achieve compliance, reduce risk, and enhance operational performance. To learn more,…
Added 16 hours ago
FC
Maintenance Manager
FLEET CANADA INC
Fort Erie, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 16 hours ago
FC
Quality Engineering Manager
FLEET CANADA INC
Fort Erie, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 16 hours ago
FC
Assembly Manager - Aerospace
FLEET CANADA INC
Fort Erie, ON
- $75,000 to $95,000 CAD / year
- Full-time
We are seeking an experienced Assembly Manager to lead our manufacturing assembly operations for our exciting new program. This role is responsible for overseeing people, processes, and…

RONCO Safety (PPE Manufacturing)

Bilingual Customer Service Representative

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Salary Range: $52,000–$57,000 annually, depending on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $52,000–$57,000 annually, depending on experience and qualifications.
Job type: Full-time
Apply by: Apr 7, 2027
Experience: Minimum 2 years of experience in Customer Service, Customer Care or a similar customer-facing role.
Posting language: English
Posted: Oct 9, 2026

Original job description

Location: Concord, Ontario

Department: Customer Care

Reports to: Customer Care Manager

Position: Permanent, Full-time

Language Requirement: Fully bilingual in French and English, both written and verbal

About RONCO

RONCO is a proudly Canadian manufacturer of Personal Protective Equipment (PPE), providing occupational safety solutions that combine quality, reliability and comfort to the food, industrial and healthcare industries. Founded in 1996 and headquartered in Concord, Ontario, RONCO has grown into an international safety company with operations and team members across multiple markets, including established operations in Canada, China and Europe. We are committed to providing our customers with products and solutions that support a safe and productive work environment, while continuing to grow through quality, service and innovation.

Website: www.roncosafety.com

About the Role

RONCO Safety is looking for an organized and customer-focused Bilingual Customer Service Representative who is fluent in both French and English to join our Customer Care team. In this role, you will support customers, process orders, prepare quotations and product information, maintain accurate customer records, and work closely with internal teams to resolve customer needs. As part of our Concord team, you will also provide general office coordination support to help keep day-to-day workplace operations organized.

What You’ll Do

Respond promptly and professionally to customer inquiries in person, by phone and via email in both French and English.
Investigate and resolve customer questions related to products, services, orders and company policies while maintaining positive customer relationships.
Receive and accurately enter customer orders into the ERP system.
Prepare product information, samples and quotations for existing and prospective customers, and identify appropriate opportunities to promote additional products or services.
Take ownership of customer issues through resolution, working closely with Sales, Warehouse, Finance and other internal teams as required.
Maintain accurate customer information in the CRM system and coordinate refunds, exchanges and credits when required.
Prepare routine customer service reports and maintain organized records and follow-ups.
Organize and prioritize daily responsibilities to ensure customer requests and orders are handled accurately and on time.
Support day-to-day office coordination, including visitor and meeting arrangements, shared office supplies and general workplace needs.
Help keep reception, meeting rooms and other shared office areas organized and appropriately stocked.
Support routine mail, courier, delivery and other general office requests as required.
Perform other related duties as assigned.

What You’ll Bring

Fully bilingual in French and English, both written and verbal.
High School diploma or equivalent.
Minimum 2 years of experience in Customer Service, Customer Care or a similar customer-facing role.
Strong working knowledge of Microsoft Office, with good proficiency in Microsoft Excel.
Strong organizational and time-management skills with the ability to manage multiple priorities.
High attention to detail and accuracy when processing orders and customer information.
Strong team player with effective communication and collaboration skills.
Professional and courteous phone and email communication skills.
Proactive problem-solving skills with the ability to take ownership and follow issues through to resolution.
Ability to work independently and effectively in a fast-paced environment.
Adaptable and willing to learn RONCO’s products, processes and systems.
Asset: Experience with ERP systems, particularly Microsoft Dynamics 365 Business Central, EDI/Webforms or CRM systems.
Asset: Previous experience in the safety, PPE or medical industries.

Why Join RONCO?

You’ll gain broad exposure across customer service, order processing, CRM and cross-functional business operations while building knowledge of RONCO’s products and customers. The role also offers opportunities to develop your skills and take on broader responsibilities as your business knowledge grows.

What We Offer

Salary Range: $52,000–$57,000 annually, depending on experience and qualifications.
Discretionary performance bonus opportunity, where applicable, based on company and individual performance.
Hybrid work arrangement with one work-from-home day per week, based on role requirements and company policy.
Paid vacation in accordance with RONCO’s policies.
Professional development opportunities, including access to RONCO’s Professional Development & Tuition Reimbursement program where applicable.
Exposure to a Canadian business with international operations.
A collaborative workplace with regular employee engagement and company activities.
On-site parking at our Concord office.

Our Commitment

RONCO is committed to fostering a diverse and inclusive workplace and providing equal employment opportunities. Accommodation is available throughout the recruitment and selection process for applicants who require it.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries in French and English, process orders, prepare quotations and product information, maintain customer records, and resolve issues in collaboration with internal teams. Provide general office coordination, including visitor and meeting arrangements, shared supplies, reception areas, and routine mail and courier requests.

Requirements

Applicants must be fluent in written and spoken French and English, have a high school diploma or equivalent, and bring at least two years of customer service or similar customer-facing experience. They should have strong Microsoft Office and Excel skills, excellent organization and attention to detail, and effective communication, collaboration, and problem-solving abilities; ERP, CRM, EDI/Webforms, and PPE or medical industry experience are assets.

Skills

French-English Bilingual Communication
Customer Service
Order Processing
Quotation Preparation
Customer Issue Resolution
ERP Systems
CRM Systems
Microsoft Office
Microsoft Excel
Organization
Time Management
Attention to Detail
Problem-Solving
Team Collaboration
Written and Verbal Communication
Office Coordination

Benefits

Discretionary Performance Bonus
Hybrid Work Arrangement
Paid Vacation
Professional Development Opportunities
Tuition Reimbursement
On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
French
English
Personal Protective Equipment
PPE
Order Processing
ERP
EDI
Webforms
CRM
Microsoft Office
Microsoft Excel
Quotations
Customer Records
Refunds
Exchanges
Credits
Customer Service Reports
Office Coordination
Visitor Arrangements
Meeting Arrangements
Mail and Courier
Manufacturing
Food Industry
Industrial Safety
Healthcare
Problem-Solving
Cross-Functional Collaboration

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