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Added 1 hour ago
CB
Warehouse operations manager
Craft360 Beverages
Toronto, ON
- From $47.25 CAD / hour
- Full-time
- On-site
Hire and oversee training and supervision of staff
Added 2 hours ago
S
Manager, Global AP&P - Finance
Scotiabank
Toronto, ON
- Full-time
The Manager is responsible for researching and developing accounting policies and procedures and their implementation for the Bank, as directed by the Director or Senior Manager. It…
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
…salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional…
Added 2 hours ago
PH
Translation Services Coordinator
Public Health Ontario
Toronto, ON
- Full-time
Translation Services CoordinatorLocation: Toronto-661 UniversityDepartment: Product Development and Publishing
Added 3 hours ago
T
Senior Group Manager, Finance Governance & Controls (Capital Markets)
TD
Toronto, ON
- Full-time
…regulatory expectations. We deliver risk and control testing, training, insights, and reporting to strengthen Finance's control environment and support high‑quality financial…
Added 3 hours ago
T
Tooling SME, Product Delivery & Transformation
TD
Toronto, ON
- Full-time
Added 3 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Act as a relationship manager with Branch Supervision and Investment Advisors/Portfolio Managers in coaching on various suitability related and oversight matters.
Added 4 hours ago
GP
Senior Engineering Program Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some…
Added 4 hours ago
HR
Student Nurse Extern - Floor 12
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives…
Added 4 hours ago
Y
Associate Technical Account Manager
Yardi
Toronto, ON
- $69,600 to $73,100 CAD / year
- Full-time
…Residential Client Services team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be…
Added 4 hours ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
…Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more:…
Added 4 hours ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
…private and public companies in Canada. The Group is based in Toronto and has national coverage in the…
Added 4 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences.
Added 4 hours ago
M
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk…
Added 5 hours ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Anti-Money Laundering Advisor
Added 6 hours ago
T
Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
For this role, the target base salary range in Toronto is $86,000-$107,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based…
Added 6 hours ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 6 hours ago
Property Manager
Realstar
Côte-Saint-Luc, QC
…value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets…
Added 6 hours ago
Key Account Manager (Builder Markets)
Reliance Home Comfort
Burlington, ON
By joining Reliance as a Key Account Manager (Builder Markets), you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth…
Added 6 hours ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
Works cross-functionally to ensure team members have the necessary tools, training, processes and resources to achieve the team’s targets and metrics.
Added 6 hours ago
PA
Specialist, Inflight Regulatory & Standards
Porter Airlines Inc.
Mississauga, ON
- Full-time
…connective link between operational compliance needs and crew training. The Specialist works closely with Brand and Service, Training and Development, and Safety to ensure that regulatory…
Added 6 hours ago
PA
Bilingual Flight Attendant - Toronto Base (YTO)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director or Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand…
Added 6 hours ago
PA
Bilingual Flight Attendant - Ottawa Base (YOW)
Porter Airlines Inc.
Ottawa, ON
- Full-time
Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of…
Added 6 hours ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success
Added 7 hours ago
F&
Full Time Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
- Full-time
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…

RoomsRelay

General Manager

Toronto, ON, Canada

$150,000 to $170,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $150,000 to $170,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 5–10 years of general management experience in a related full-service, luxury, or resort property (requirements may vary based on property size and complexity)
Posting language: English
Posted: Oct 9, 2026

Original job description

General Manager – Upscale Lifestyle Hotel (Downtown Toronto)

An exciting opportunity to lead a newly established, upscale lifestyle hotel in one of the most exclusive and sought-after neighbourhoods in downtown Toronto. This is the Canadian debut of an internationally recognized lifestyle hotel brand known for refined comfort, thoughtful design, and a strong connection to the local neighbourhood it calls home.

The brand's culture centers on team members, engaging with guests, going above and beyond, and creating memorable, thoughtful stays. Deep relationships with local partners showcase the brand's neighbourhood expertise and deliver experiences tailored to every guest.

This property is a 175+ room hotel featuring one restaurant, a street-level café, and over 3,500 sq ft of meeting space.

Job Overview

As General Manager, you will uphold the brand's legacy of refined luxury, elegant service, and unforgettable guest experiences. You will lead a high-performing executive team, foster a culture of excellence, accountability, and hospitality, while driving commercial success, revenue growth, and exceptional guest satisfaction through strategic leadership and collaboration.

With a strong focus on operational excellence and financial stewardship, you will oversee budgets, brand standards, and owner relations with precision and integrity. You will champion a workplace culture where team members feel empowered to grow and contribute, ensuring this hotel remains a destination of distinction for guests and an inspiring place to work.

Salary Range: $150,000 – $170,000 annually.

Duties and Responsibilities

Lead, direct, and manage all hotel operations, including budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, and compliance with company policies and standards
Oversee sales and marketing initiatives, lead and develop the executive team, and respond to guest inquiries and concerns
Facilitate hotel-wide meetings and drive participation across departments
Ensure guest and team member satisfaction
Monitor and develop team member performance - particularly the executive team and department heads - including supervision, professional development, scheduling, counselling, evaluations, and recognition
Recruit, interview, and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements
Identify performance, productivity, and efficiency gaps, and implement corrective measures
Serve as primary liaison with hotel ownership and corporate entities
Establish and enforce all safety policies and procedures, ensure compliance with applicable occupational health and safety regulations, and address safety violations promptly
Detect and eliminate physical hazards and unsafe conditions; perform regular safety checks and report deficiencies
Ensure proper use of required safety equipment and protective devices
Thoroughly and promptly investigate all employee accidents, complete required documentation, and follow established investigation procedures
Partner with Human Resources to identify physical job requirements for effective applicant screening
Actively participate in the Health and Safety Committee and departmental accident prevention initiatives

Qualifications and Requirements

Education

Minimum: Bachelor's degree in Hotel Administration, Business Administration, or equivalent

Experience

5–10 years of general management experience in a related full-service, luxury, or resort property (requirements may vary based on property size and complexity)
Must speak fluent English; additional languages are highly desirable
Proven ability to lead, develop, and retain high-performing teams, creating operational stability and strong employee engagement
Demonstrated creativity and commercial acumen across varied revenue centers
Hands-on leadership style with experience managing lean teams; highly visible and engaged with both leadership and guests
Proven success working collaboratively with an active, involved ownership group.

Other

Strong mathematical skills, including budgeting, profit/loss concepts, percentages, and variances
Strong reading and writing abilities
Strong problem-solving, reasoning, motivational, organizational, and training abilities
Availability to work nights, weekends, and/or holidays as needed

Why Join Us

Health, dental, and vision benefits
Discounted on-site parking
Discounted and complimentary employee meals
Discounted hotel room nights through an international hotel group
Access to a global hospitality training/education platform
Perks and discount program access
Discounted gym membership
Employee engagement and appreciation events
RRSP matching

Apply About employer

More about this job

Responsibilities

Lead all hotel operations, including strategic planning, budgeting, sales and marketing, service quality, guest satisfaction, and financial performance. Develop and manage the executive team, maintain brand and safety standards, and serve as the primary liaison with hotel ownership and corporate entities.

Requirements

A bachelor's degree in Hotel Administration, Business Administration, or an equivalent field is required, along with 5–10 years of general management experience in a related full-service, luxury, or resort property. Candidates should demonstrate strong leadership, commercial and financial acumen, team development, and owner collaboration, and must speak fluent English.

Skills

Hotel Operations Management
Strategic Planning
Budgeting and Forecasting
Financial Stewardship
Revenue Growth
Sales and Marketing
Executive Leadership
Team Development
Guest Satisfaction
Customer Service
Operational Excellence
Performance Management
Owner Relations
Health and Safety Compliance
Problem-Solving
Commercial Acumen

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Discounted On-Site Parking
Discounted and Complimentary Employee Meals
Discounted Hotel Room Nights
Hospitality Training and Education Platform
Perks and Discount Program
Discounted Gym Membership
Employee Engagement and Appreciation Events
RRSP Matching

Visa sponsorship

Not detected in the job text

Keywords

Hotel Administration
Business Administration
Full-Service Hotel
Luxury Hospitality
Resort Property
Hotel Operations
Budgeting
Forecasting
Strategic Planning
Balanced Scorecard
Sales and Marketing
Revenue Centers
Revenue Growth
Guest Satisfaction
Brand Standards
Financial Stewardship
Profit and Loss
Owner Relations
Executive Team
Team Member Engagement
Performance Evaluations
Recruitment
Training
Operational Efficiency
Occupational Health and Safety
Accident Prevention
Safety Committee
Service Quality
Corrective Measures
Hotel Ownership

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