Engineering Manager

About Rootly

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world to consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving out a new multi-billion-dollar category ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest-growing companies around the world such as NVIDIA, DoorDash, Uber, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

As an Engineering Manager, you will report directly to the VP of Engineering and play a dual role in both people management and operational execution. Your key responsibility will be building and scaling a high-performing team of engineers while setting and executing the technical vision and roadmap. You will mentor and guide the professional and technical development of your team, ensuring their success aligns with the success of the product. We are looking for a manager who thrives on balancing leadership with hands-on technical direction, is eager to have a significant impact on the success of the business, and thrives in a fast-paced startup environment.

What You'll Do

• Lead and develop a team of Ruby on Rails engineers working remotely in locations across the globe.
• Lead a team of engineers through a significant feature or product launch in collaboration with Product and Design.
• Help develop and evangelize great engineering and organizational practices.
• Own hiring, coaching, mentoring, feedback, and hands-on career development for your team.
• Provide leadership and direction to the engineering team, fostering a culture of collaboration, innovation, and accountability.

What You'll Need

We care more about execution, ownership, and impact than fancy degrees or FAANG experience. If the following resonates with you, we want to hear from you:

• 5+ years of software engineering experience, with at least 2 years in a management or leadership role.
• Proven track record of leading and scaling engineering teams in a high-growth startup or SaaS environment.
• Deep knowledge of modern software development practices, including agile methodologies, code versioning, testing frameworks, and cloud-based infrastructure.
• Experience defining and delivering an engineering roadmap that balances new features, technical debt, and scalability.
• Excellent communication skills, with the ability to break down complex technical concepts for non-technical stakeholders.
• A passion for mentoring and developing engineers to reach their full potential.
• The ability to navigate ambiguity, make data-driven decisions, and adapt to shifting priorities in a startup environment.
• Empathy for the challenges of incident management and an interest in developer-focused products.
• Enjoyment of working on and contributing to a high-performing team that consistently delivers results.
• A technical background with Ruby on Rails is a plus.

Our Stack

• Backend: Ruby on Rails, PostgreSQL, Redis, Sidekiq
• Frontend: Turbo, Stimulus, ViewComponents
• Infrastructure: AWS, Terraform (IaC)
• DevOps and Tooling: GitHub, Slack, Notion

Why Rootly?

We're not just another startup. We're building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.

Here's what you can expect when you join Rootly:

• Competitive compensation and early equity in a fast-growing, venture-backed company.
• Comprehensive medical, dental, and vision coverage.
• 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
• $500 stipend for home office setup.
• Unlimited token usage and access to AI tools.
• A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.

This is a newly created vacancy.

As we build out the team, we may use AI to support parts of our interview process, like reviewing assessments, but it's a tool that helps our people, not a substitute for their judgement.

If this sounds like the kind of challenge and opportunity you're looking for, apply now and let's build something great together.

Accommodations are available on request at any stage of our recruitment process. Contact recruitment@rootly.com and we will work with you to meet your needs confidentially.

Rootly is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other ground protected by the Ontario Human Rights Code or applicable law.