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Added 5 mins ago
The North Face: Supervisor - Toronto Premium Outlets
VF Corporation
Halton Hills, ON
$22.45 to $26.46 CAD / hour
Full-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 5 mins ago
Keyholder
Pet Valu
Canada
Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 5 mins ago
Keyholder
Pet Valu
Brooks, AB
Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 5 mins ago
The North Face: Supervisor - Toronto Premium Outlets
The North Face
Halton Hills, ON
$22.45 to $26.46 CAD / hour
Full-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 20 mins ago
Assistant Manager - BOSS Store, Fairview
HUGO BOSS Canada, Inc.
Toronto, ON
Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 20 mins ago
Assistant Store Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 20 mins ago
Assistant Manager - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Added 20 mins ago
Assistant Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
Other
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Added 35 mins ago
Financial Service Representative - LendDirect Office 1576
LendDirect
Toronto, ON · Scarborough, ON
Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 35 mins ago
Financial Service Representative - LendDirect Office 1576
Attain Finance
Toronto, ON · Scarborough, ON
Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 50 mins ago
Retail Assistant Store Manager
Mister Safety Shoes
Windsor, ON
Full-time
Currently, we are looking for a Retail Assistant Store Manager to join the management team of our Windsor team!
Added 1 hour ago
Assistant Sales Trainee Manager
Sherwin-Williams
Courtenay, BC
The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With…
Added 1 hour ago
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Ottawa, ON
Full-time
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your…
Added 1 hour ago
Financial Service Representative - LendDirect Office 1695
LendDirect
Toronto, ON
Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 1 hour ago
Financial Service Representative - LendDirect Office 1695
Attain Finance
Toronto, ON
Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 1 hour ago
Assistant Store Manager Winners Homesense Cambie & 7th Ave
TJX Canada – Winners, Marshalls, HomeSense
Vancouver, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
Assistant Store Manager
SPIER & MACKAY
Toronto, ON
Full-time
We are seeking a dynamic and energetic Assistant Store Manager to join our team at either our Heartland Mississauga & Yorkville location in Toronto.In this position, you will play a key…
Added 1 hour ago
Customer Experience Manager
Laura Canada
Quebec, QC
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 1 hour ago
Customer Experience Manager
Laura Canada
Laval, QC
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 1 hour ago
Merchandise Processing Team Member - Whitby (Full Time)
Talize Inc / Recycling Rewards
Whitby, ON
Full-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.
Added 1 hour ago
Retail Floor Team Member - Windsor (Part-Time)
Talize Inc / Recycling Rewards
Windsor, ON
Part-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.
Added 1 hour ago
Merchandise Processing Team Member - Windsor (Full Time)
Talize Inc / Recycling Rewards
Windsor, ON
Full-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.
Added 2 hours ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $21 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 2 hours ago
Retail Floor Team Member - North Bay (Part-Time)
Talize
North Bay, ON
Part-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.
Added 2 hours ago
Retail Floor Team Member - Kitchener (Part-Time)
Talize
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Part-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.

Roots

Full Time Team Lead-Retail

Fredericton, NB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Full Time Team Lead (30-40 hours). The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail management
Team leadership
Customer service
POS management
Banking procedures
Reporting
Organization
Problem solving
Staff training
Inventory management
Coaching
Communication
Delegation
Sales floor management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Sales
Customer Experience
POS
Banking
Operations
Inventory
Leadership
Onboarding
Training
Coaching
Reporting
Lifestyle Brand

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