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Added 13 mins ago
AR
General Manager
Aramark Remote Workplace Services Ltd
AB · Alberta, Canada
- Full-time
…oversight, and strategic direction for remote hospitality and support service operations in a remote lodge. This role is responsible for managing client relationships, driving financial…
Added 13 mins ago
TS
Christmas Kettle Worker
The Salvation Army in Canada
Courtenay, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
Calgary, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
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5726 - Assistant Store Manager FT
Lids
Sudbury, ON · Greater Sudbury, ON
- $20 USD / hour
- Full-time
…Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and…
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
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Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
…world-class servicing to our global client base of institutional and retail investors. Our purpose is to leave a positive and lasting impression on our clients that compels them to remain…
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 13 mins ago
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Client Advisor - Brampton (Bilingual: Arabic, Tagalog)
RBC
Brampton, ON
- Full-time
Previous retail or customer service experience
Added 13 mins ago
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Seasonal Sales Associate
AllSaints
Toronto, ON
- Part-time
Who We Want: Passionate, customer-focused team players from all backgrounds who love our sustainable products.
Added 13 mins ago
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Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
Support the execution of exceptional customer experiences by being hands-on and ready to jump in alongside the team, whether it's washing cars or delivering vehicles.
Added 13 mins ago
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MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot Canada
Toronto, ON
- Full-time
…resolves store and vendor issues, and ensures a high level of service to internal and external…
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spécialiste, Marchandisage
The Home Depot Canada
Toronto, ON
- Full-time
…resolves store and vendor issues, and ensures a high level of service to internal and external…
Added 13 mins ago
TH
PRO Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 13 mins ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Red Deer, AB
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the…
Added 13 mins ago
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Client Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
RBC
Mississauga, ON
- Full-time
Previous retail or customer service experience
Added 14 mins ago
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Produce Clerk (Meadows)
Save-On-Foods
Edmonton, AB · Meadows - Edmonton AB
- Part-time
Retail customer service experience (considered an asset).
Added 14 mins ago
QH
Sales Associate
QE Home
Fort McMurray, AB
- Part-time
Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests,…
Added 14 mins ago
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Customer Experience Associate
TD
Lethbridge, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
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Customer Experience Associate - Port Hawkesbury
TD
Port Hawkesbury, NS
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
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Customer Experience Associate - Future Opportunities - Oakville/Milton
TD
Milton, ON · Oakville, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Roots

Part Time - Team Lead-Retail

Winnipeg, MB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Oct 27, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.

Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead acts as a brand ambassador by coaching team members on the sales floor and driving store goals through effective leadership. They are responsible for daily operational tasks, including opening and closing procedures, inventory management, and ensuring an exceptional customer experience.

Requirements

Candidates must have at least one year of retail experience, preferably in apparel, with a demonstrated ability to lead and coach peers. The role requires availability for at least three shifts per week, including evenings, weekends, and holidays, as well as the physical ability to lift up to 50 lbs.

Skills

Retail sales
Team leadership
Coaching
Customer service
Inventory management
Cash handling
POS systems
Communication
Problem-solving
Organization
Conflict resolution
Training
Merchandising
Operational excellence
Time management

Benefits

50% Employee discount
Brand ambassador program
Leadership and coaching skill development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Team Lead
Apparel
Customer Experience
Coaching
Leadership
Sales Floor
Operations
POS
Inventory
Cash Handling
Brand Ambassador
Merchandising
Training
Onboarding
Communication
Problem-solving
Resilience
Accountability
Collaboration

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