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Sales Associate

  • Toronto, ON, Canada

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Job details

Posting language
English
Posted

Original job description

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

  • Retail experience preferably in apparel.
  • Demonstrated ability to develop relationships with customers.
  • Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
  • Self-starter and uses good judgment in all situations.
  • Excellent presentation skills in a retail environment.
  • Upbeat, optimistic, passionate and friendly.
  • Ability to understand the needs of the customer
  • Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

  • Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
  • Resolving customer issues effectively at store level in a timely and positive manner.
  • Be a team player and contribute to the stores’ success.
  • Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
  • Keep current on our product and service updates.
  • Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
  • Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

More about this job

Responsibilities

The Sales Associate is responsible for providing excellent customer service, maintaining store standards, and performing point-of-sale transactions. They also contribute to store success by managing inventory, replenishment, and visual displays.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a demonstrated ability to build customer relationships. Strong communication skills, a self-starter attitude, and the ability to work effectively within a team are required.

Skills

  • Retail operations
  • Customer service
  • Cash handling
  • Merchandise presentation
  • Relationship building
  • Loss prevention
  • Communication
  • Teamwork
  • Problem solving
  • Visual merchandising

Visa sponsorship

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Categories

  • Retail
  • Customer Service & Support
  • Sales

Keywords

  • Retail
  • Apparel
  • Customer Loyalty
  • POS
  • Merchandising
  • Loss Prevention
  • Inventory Management
  • Visual Displays
  • Sales
  • Customer Experience
  • Store Maintenance
  • Replenishment
  • Price Markdowns
  • Fitting Room Upkeep
  • Cash Handling

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