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Added 3 mins ago
J
Enterprise Customer Success Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.
Added 3 mins ago
Retail Experience Lead
Fire & Flower Inc.
Beaumont, AB
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Added 18 mins ago
GF
Spanish Speaking Key Account Manager (SaaS)
Global Fleet Management
Burnaby, BC
- Full-time
…coordination, and operational follow-through rather than transactional…
Added 33 mins ago
B
Mortgage Specialist
BMO
Victoria, BC
- Full-time
Strong interpersonal, sales, customer service, and negotiation skills.
Added 48 mins ago
IB
General Manager (Contract)
Indigo Books & Music
Thunder Bay, ON
- $57,000 to $93,000 CAD / year
- Full-time
The General Manager is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a team of…
Added 1 hour ago
FC
Assistant Branch Manager Hamilton/Halton
FirstOntario Credit Union
Hamilton, ON
- Full-time
Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
Added 1 hour ago
Sr Product Manager
Rogers Communications
Toronto, ON
We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web…
Added 1 hour ago
CW
B2B Commercial Landscape Sales Development Manager
Clintar Winnipeg
Winnipeg, MB
- $65,000 to $75,000 CAD / year
- Full-time
Clintar Landscape Management is growing, and we are looking for an experienced B2B Sales & Business Development Representative to join our team.
Added 2 hours ago
PO
New Home Inspector
ProFab Ontario
Vallée-Jonction, QC
- Full-time
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Added 2 hours ago
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Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Added 2 hours ago
J
Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are currently recruiting for a Commercial Lines Insurance Account Manager for a respected brokerage in the Toronto, ON area.
Added 2 hours ago
General Manager ID #1646
YMCA of Simcoe/Muskoka
Barrie, ON
The General Manager is responsible for successfully managing the ongoing daily operations of the Health and Fitness Centre by ensuring service excellence throughout the facility and…
Added 2 hours ago
CL
Store Manager
Chatters Limited Partnership
Guelph, ON
- Contract
Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals
Added 2 hours ago
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Part-Time Manager
Claire's
Kitchener, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 hours ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 2 hours ago
S
Franchise Performance Manager
Shawarmaz
Montreal, QC · Greater Montreal, QC
- Full-time
Intervenir directement pendant le service pour corriger les erreurs, améliorer l’organisation du travail et former les équipes par la pratique.
Added 3 hours ago
TH
Cashier : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 3 hours ago
S
Meat - Certified Meat Cutter TF - Part time
Sobeys
Port Moody, BC
- Part-time
The Meat Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 3 hours ago
SH
Massage Practitioner
Sparkling Hill Resort
Vernon, BC
- Up to $24 CAD / hour
- Full-time
Consistently offer professional, friendly and engaging service
Added 3 hours ago
WH
Guest Services Manager
Westmont Hospitality Group
Winnipeg, MB
- Full-time
The Guest Services Manager is responsible for leading the daily operation of the Front Office and ensuring a welcoming, efficient and consistent guest experience. This is a hands-on…
Added 3 hours ago
DB
Corporate Sales Manager
DoubleTree by Hilton West Edmonton
AB · Greater Edmonton Metropolitan Area
- Full-time
DoubleTree by Hilton West Edmonton and Home2 Suites by Hilton West Edmonton are seeking a motivated, relationship-driven Corporate Sales Manager to join our Sales & Marketing team.
Added 3 hours ago
Store Manager, 362 2nd Ave
Bell
Fernie, BC
Deliver exceptional customer service and achieve sales targets.
Added 4 hours ago
TH
Pro Account Sales Associate : Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 4 hours ago
BG
Regional Business Development - Placement Year
BMW Group
Goodwood, ON
- Internship
You will be the point of reference for the Regional Development Manager who is responsible for:
Added 4 hours ago
BG
Ownership Services Regional Dealer Support - Placement Year
BMW Group
Goodwood, ON
- Internship
…experience in customer retention, dealer performance monitoring, and sales initiatives. The intern will work closely with the team to help enhance customer satisfaction and drive growth…

Roots

Sales Associate-Retail

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Aug 12, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and building long-term relationships to drive store success. They also perform operational tasks including POS transactions, merchandise replenishment, and maintaining store visual standards.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a strong ability to engage with customers. Proficiency in retail operations, such as cash handling and store maintenance, is required along with a positive and collaborative attitude.

Skills

Customer service
Relationship building
Cash handling
Merchandise presentation
Retail operations
Communication
Teamwork
Loss prevention
Point of sale
Inventory replenishment
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Service
Sales
Merchandising
POS
Cash Handling
Loss Prevention
Inventory
Store Maintenance
Relationship Management
Teamwork
Lifestyle Brand
Customer Loyalty

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