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Added 9 mins ago
CI
Conference Assistant
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- Contract
Capture lead details (name, organization, what they're looking for) so we can follow up after the event
Added 54 mins ago
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Chexy Multiple Roles
Chexy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The payments engineering team that I lead is also hiring backend and full-stack software engineers of all levels! 💰
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Ottawa, ON
- Full-time
Lead the execution of account management and solution engagement for an assigned portfolio of Department of National Defence customer accounts.
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PSW / Attendant
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Barrie, ON
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PSW / Attendant
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PSW / Attendant
Independent Living Services Simcoe County
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Service Designer, Core Networks
Beanfield Technologies Inc.
Toronto, ON
- $65,000 to $75,000 CAD / year
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Added 7 hours ago
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Added 7 hours ago
3C
Cloud Platform & DevOps Engineer
360 Cloud Platforms
ON · Regional Municipality of York, ON
- Full-time
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Added 7 hours ago
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IT - Info Security Analyst II
Robertson & Company Ltd.
Toronto, ON
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Lead the evaluation of new and proposed security systems and technologies
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Roots

Sales Associate-Retail

Kingston, ON, Canada

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and building long-term customer relationships. They also perform operational tasks including POS transactions, merchandising, and maintaining store standards.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a demonstrated ability to build customer relationships. Strong communication skills, a proactive attitude, and familiarity with retail operations like cash handling are required.

Skills

Retail experience
Customer service
Relationship building
Cash handling
Merchandise presentation
Communication skills
Problem solving
Teamwork
Loss prevention
Point of sale
Inventory replenishment
Visual merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Service
Sales
Merchandising
Point of Sale
POS
Loss Prevention
Inventory
Cash Handling
Customer Loyalty
Store Maintenance
Visual Displays
Teamwork
Lifestyle Brand

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