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Added 1 min ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Full-time
Security+, Server+, Microsoft Security or Identity Associate Certificates or equivalent is an asset.
Added 1 min ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
Azure Security Engineer Associate; Azure Administrator Associate) Candidates must be able to work independently.
Added 1 min ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
Added 1 min ago
AA
Legal Associate
ADMYS Avocats
Legal, AB
- Full-time
As a Legal Associate, you will support the firm's attorneys by conducting legal research, drafting documents, and preparing case materials. You will interact directly with clients to gather…
Added 1 min ago
P&
Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 min ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 1 min ago
CM
Childcare Manager (Brampton Location)
Canadian Mothercraft Society
Brampton, ON
- Full-time
Report to the Associate Director, Centers for Early Development and manage a team of Registered Early Childhood Educators (RECEs) and Early Childhood Assistants (ECAs) in the daily…
Added 1 min ago
IS
Bilingual Senior Site Management Associate (French-speaking)
ICON Strategic Solutions
Canada
- Full-time
Sr. Site Management Associate (French Speaking)
Added 1 min ago
B
Consultant, Commercial Analytics, Life Sciences
Beghou
ON · Durham, ON
- Full-time
Guides and oversees work of Associate Consultants; aids, trains, and mentors.
Added 1 min ago
WC
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 mins ago
Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Added 4 mins ago
IA
People & Culture Associate
Indochino Apparel Inc
Vancouver, BC
- Full-time
Added 4 mins ago
TS
Territory Sales Manager
Tempur Sealy International
Toronto, ON · Canada - Toronto
- Full-time
Conducts sales associate training, and institutes floor sales incentive programs to maximize the sales time commitment to our client’s brand(s) by floor sales personnel;
Added 4 mins ago
CB
Associé Designer Technique / Associate, Technical Designer
Centric Brands
Montreal, QC
- Full-time
…famous and well-loved fashion brands? We are looking for an Associate, Technical Designer to join our growing team in…
Added 4 mins ago
BJ
Associé Designer Technique / Associate, Technical Designer
Buffalo Jeans
Montreal, QC
- Other
…famous and well-loved fashion brands? We are looking for an Associate, Technical Designer to join our growing team in…
Added 17 mins ago
C
Sales Associate I
Coach
Edmonton, AB
- Full-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 17 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Added 17 mins ago
FE
Licensed Optician Part Time-Edmonton, AB Clearly by ForEyes
For Eyes
AB · Edmonton, AB
- Part-time
Maintains proper dress code, including name tag & associate tablet.
Added 17 mins ago
SH
Sales Associate
Sunglass Hut
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 17 mins ago
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Fashion Associate (Part time) - Southgate Centre
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 17 mins ago
R-
Temporary Fashion Associate -Smart Centers Aurora
RCL - Reitmans Canada Ltd/Ltée
Aurora, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 17 mins ago
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Fashion Associate (Part time) - Bramalea City Centre
RCL - Reitmans Canada Ltd/Ltée
Brampton, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 17 mins ago
CS
Retail Associate
CQ Search Group Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- $21 to $23 CAD / hour
- Contract
Added 17 mins ago
LC
Front Store Supervisor, Hourly Full Time Evening
Loblaw Companies Limited
Vancouver, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 17 mins ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
Toronto, ON · Etobicoke, ON
- Full-time

Roots

Sales Associate-Retail

Ottawa, ON, Canada
Nepean, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 10, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, POS transactions, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of three shifts per week, including evenings and weekends. Physical requirements include the ability to stand for extended periods and lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Product knowledge
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Customer loyalty
Team collaboration
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity
Sales goals

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