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Added 28 mins ago
RC
Senior Associate, Process Risk and Controls
RSM Canada
Toronto, ON
- Full-time
…clients and people to realize their full potential. As a Senior Associate in our growing Risk & Controls Practice, you will have the opportunity to expand your technical and leadership…
Added 28 mins ago
CG
Unit Food Manager, South Carleton High School
Compass Group Canada
Ottawa, ON · Richmond, ON
- Full-time
Sound knowledge of financial management including the ability to control food and labour costs.
Added 28 mins ago
NB
Associate Wealth Advisor
National Bank of Canada
Calgary, AB
- Full-time
A career as a Wealth Management Advisor in the National
Added 28 mins ago
NB
Private Banking Associate, Private Banking 1859
National Bank of Canada
Calgary, AB
- Temporary
…with personal banking and business needs as well as wealth management, estate and tax planning. We are looking for a professional candidate dedicated to the highest standards of customer…
Added 30 mins ago
Associate Director Development Student and Campus Experience
University of Guelph
Guelph, ON
…of Guelph's work. As a member of this campus-wide team, the Associate Director of Development, Student and Campus Experience (ADD-SCE) epitomizes the department’s shared values of respect,…
Added 44 mins ago
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Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 44 mins ago
PC
Transaction Services Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 58 mins ago
GC
Marketing Associate, Private Wealth Marketing
Guardian Capital Group
Toronto, ON
- Full-time
The Marketing Associate, Private Wealth Marketing is responsible for leading digital marketing initiatives and marketing project execution that support the growth and engagement of…
Added 58 mins ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
…the largest capital campaign in our history, the Development Associate, Campaign will help coordinate the people, materials and follow-up needed to support Campaign Cabinet members,…
Added 59 mins ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
Added 1 hour ago
Customer Experience Associate (Canada)
Scotiabank
Torbay, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Taunton & Westney (18.75 hours/week)
Scotiabank
Ajax, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
D
Associate Dentist - Garrison Woods Dental
dentalcorp
Calgary, AB · Garrison Woods Dental
- Part-time
Associate Dentist – Garrison Wood Dental (Calgary, AB)
Added 1 hour ago
B
Associate, Internal Sales, Intermediary Distribution
BMO
Toronto, ON · Calgary, AB · FCP
- Full-time
Demonstrates effective and timely use of the Salesforce/customer relationship management systems.
Added 1 hour ago
CF
Associate Therapist
Centre for Treatment of Sexual Abuse and Childhood Trauma
ON · Ontario, Canada
- Other
Role Description Our Associates are the heart of the Centre! Each Associate operates under the banner of CTSACT while running their own independent private practice. Associates provide…
Added 1 hour ago
KL
Billingual Canada Partner Associate
KASTECH LIMITED
Toronto, ON
- Contract
Maintain an accurate and organized sales pipeline using CRM tools, ensuring timely follow-up and opportunity management
Added 1 hour ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 1 hour ago
PU
Deals Tax Portfolio - Senior Associate
Pwc UK
London, ON
- Full-time
UK corporate tax skills and experience as well as good awareness of other taxes (VAT, employment taxes, management taxes etc)
Added 1 hour ago
Sales Associate-Retail
Roots
Ottawa, ON · Nepean, ON
Strong communication and relationship-building skills.
Added 1 hour ago
BC
Dynamics 365 Business Central Operations Manager
BDO Canada
Toronto, ON
- Full-time
On-going mentoring and coaching of the team including of performance management and career guidance
Added 1 hour ago
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Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
Added 2 hours ago
MJ
PT Sales Associate - Yorkdale
Marc Jacobs
Toronto, ON
- Part-time
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Yorkdale location in Toronto, Canada As a Sales Associate at Marc Jacobs, you…
Added 2 hours ago
RM
Field Service Technician 1
Rochester Midland Corporation
Toronto, ON · Mississauga, ON
- Full-time
Customer/Vendor Relationship and solution focused
Added 2 hours ago
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Customer Experience Associate (Future Oppurtunites)
TD
Toronto, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

Roots

Sales Associate-Retail

Ottawa, ON, Canada
Nepean, ON, Canada

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Job details

Apply by: Oct 10, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, POS transactions, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of three shifts per week, including evenings and weekends. Physical requirements include the ability to stand for extended periods and lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Product knowledge
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Customer loyalty
Team collaboration
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity
Sales goals

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