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Added 16 mins ago
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Senior QA Associate
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
…quality management systems. Works closely with production and customer service to ensure customer specifications are met and comply with internal operating standards and regulatory…
Added 16 mins ago
Retail Sales Associate
Clarks
Ottawa, ON
…effort to pay fairly, commensurate with an ideal candidate’s experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired…
Added 16 mins ago
TS
Sales Associate Full Time
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
- Full-time
Sales Associate assists in all areas of the Thrift Store’s operation including: the efficient and effective reclamation, processing or distribution of warehouse goods; provides quality…
Added 16 mins ago
TS
Sales Associate - Casual
The Salvation Army Canada and Bermuda Territory
Trail, BC · West Kootenay Circuit - Trail Thrift Store
- Part-time
The Sales Associate provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Trail Thrift Store.
Added 30 mins ago
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Part-Time Sales Associate - Park Royal Shopping Centre
Browns Shoes
Vancouver, BC
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 30 mins ago
FN
Seasonal Retail Sales Associate
Fjällräven North America
Vancouver, BC
- Full-time
Previous experience in retail, customer service, or a fast-paced guest-facing role
Added 30 mins ago
SC
Sales Associate-Print&Services
Staples Canada
White Rock, BC
- Full-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 30 mins ago
TT
Store Associate Part Time HomeSense - South Surrey
The TJX Companies, Inc.
Surrey, BC
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 30 mins ago
TT
Store Coordinator Full Time HomeSense - South Surrey
The TJX Companies, Inc.
Surrey, BC
- Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 45 mins ago
Customer Experience Associate - Eastgate crossing, Regina, SK (15 hours per week)
Scotiabank
Regina, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
DS
Warehouse Associate II
DGI Supply
QC · St-Laurent, QC
- Full-time
…specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the…
Added 1 hour ago
CD
Client Dedicated Coordinator
Club Demonstration Services
Toronto, ON
- Full-time
…existing Colgate Coordinator position. The incumbent provides customer coordination, reporting, data analysis, and Excel/Google Sheets-based deliverables in support of Colgate's ongoing…
Added 1 hour ago
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Client Dedicated Coordinator
Advantage Solutions
Toronto, ON
- Full-time
…existing Colgate Coordinator position. The incumbent provides customer coordination, reporting, data analysis, and Excel/Google Sheets-based deliverables in support of Colgate's ongoing…
Added 1 hour ago
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Lead Character Artist | Chef.fe d’équipe Artiste Personnage
NBCUniversal
Montreal, QC
- Full-time
…facial characters for an ambitious interactive entertainment experience. This role is responsible for ensuring that character assets meet high standards of quality, consistency, and…
Added 1 hour ago
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Lead Artist (Props) I Chef.fe d’équipe Artiste (Props)
NBCUniversal
Montreal, QC
- Full-time
Reporting to the Associate Art Director – World, the Lead Artist (Props) will work closely with Environment, Technical Art, and cross-functional teams to ensure that prop production…
Added 1 hour ago
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Associate Art Director - Characters | Directeur.trice Artistique Associé.e – Personnages
NBCUniversal
Montreal, QC
- Full-time
NBCUniversal is seeking an experienced Associate Art Director – Characters to lead, define and drive the visual direction and consistency of characters for an ambitious new interactive…
Added 2 hours ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brantford, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Pharmacy Intern, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 2 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Langley (District), BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 2 hours ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Red Deer, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
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(CAN) Customer Service Desk Associate
Walmart
Williams Lake, BC
- Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…

Roots

Sales Associate-Retail

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Aug 10, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and building long-term relationships with clients. They also perform operational tasks such as POS transactions, merchandising, and maintaining store standards.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a strong ability to build customer relationships. Proficiency in retail operations, including cash handling and visual presentation, is required.

Skills

Retail experience
Customer service
Relationship building
Cash handling
Merchandise presentation
Communication skills
Teamwork
Problem solving
Loss prevention
Point of sale
Inventory replenishment
Visual merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Service
Sales
POS
Merchandising
Cash Handling
Loss Prevention
Inventory
Store Maintenance
Visual Displays
Customer Loyalty
Teamwork
Inclusivity
Lifestyle Brand

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