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Added 5 mins ago
Influencer and Comms Strategist (contract)
PlayStation Global
Mississauga, ON
…ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing…
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GC
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Elkford, BC
- Full-time
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TI
Manager
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
As a people leader, the successful candidate will lead a team responsible for partnership management, operations, and business execution while driving segment performance against key growth…
Added 5 mins ago
R
développeur, RBC amplifie 2027, Montréal / Developer, RBC Amplify 2027, Montreal- EN
RBC
Montreal, QC
- Full-time
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Retail Experience Lead
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Assist with team member onboarding, training, and continuous education.
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Retail Experience Lead
Fire & Flower Inc.
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Team Member and Friends & Family Hotel Discounts
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Restaurant Manager - Trenton South Onroute (Tim Hortons) (Contract)
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…accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will…
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développeur, RBC amplifie 2027, Montréal / Developer, RBC Amplify 2027, Montreal
RBC
Montreal, QC
- Full-time
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Added 5 mins ago
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analyste d’entreprise, RBC amplifie 2027, Montréal / Business Analyst, RBC Amplify 2027, Montreal
RBC
Montreal, QC
- Full-time
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R
analyste d’entreprise, RBC amplifie 2027, Montréal / Business Analyst, RBC Amplify 2027, Montreal- EN
RBC
Montreal, QC
- Full-time
Votre équipe interfonctionnelle de spécialistes (opérations, données et programmation) devra élaborer un produit ou une solution à de véritables enjeux opérationnels que vous devrez…
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TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
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RM
Ontario Sales Lead
Richlu Manufacturing
Winnipeg, MB
- Full-time
The Ontario Sales Lead is a key member of the sales team and is required to maintain and grow established accounts. In addition, this role is intended to identify and establish new accounts…
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Senior Mining Engineer, Open-pit Mine
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Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
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R
analyste d’entreprise, RBC amplifie 2027, Montréal / Business Analyst, RBC Amplify 2027, Montreal
RBC
Montreal, QC
- Full-time
Votre équipe interfonctionnelle de spécialistes (opérations, données et programmation) devra élaborer un produit ou une solution à de véritables enjeux opérationnels que vous devrez…
Added 20 mins ago
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développeur, RBC amplifie 2027, Montréal / Developer, RBC Amplify 2027, Montreal
RBC
Montreal, QC
- Full-time
You will tackle real RBC business challenges as a member of a cross-functional team of specialists (think: business, data, and programming) by developing a product or solution that you…
Added 20 mins ago
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Finance Operations Analyst I
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- Full-time
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Personal Banking Associate Trainee
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Oshawa, ON
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…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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Customer Service Representative (Motivator) - Fort Saskatchewan Southpointe Centre
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Fort Saskatchewan, AB
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Added 20 mins ago
D
Manager
Desjardins
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- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
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Director, Defense Portfolio Strategy
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Added 20 mins ago
AA
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Brampton, ON
- $16.8 to $20.15 CAD / hour
- Part-time
…role is between 16.80 CAD and 20.15 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in…
Added 34 mins ago
IF
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Roots

Sales Associate-Retail

Kingston, ON, Canada

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

Apply About employer

More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, POS transactions, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of three shifts per week, including weekends and holidays. Physical requirements include the ability to stand for extended periods and lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Visual standards
Customer loyalty
Team collaboration
Apparel
Leather goods
Lifestyle brand
Inclusivity
Integrity

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