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Added 11 mins ago
IP
Bilingual Collection Associate
Imperial PFS Canada
Toronto, ON
- $45,000 to $52,000 CAD / year
- Full-time
…Customers in a timely and accurate manner. The Collections Associate will process incoming correspondence regarding policy maintenance, acknowledgements and other service requests on paper…
Added 11 mins ago
UO
Faculty Support
University of Victoria
Victoria, BC
- Full-time
This position provides advanced administrative and secretarial support to faculty members, sessional instructors, associate deans, and others as assigned. The incumbent is a member of the…
Added 11 mins ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Jointly reporting to the hiring Associate Director of Faculty Development, and to the Dean or unit head of an assigned portfolio, or a Senior Development Officer (SDO) if in place, the…
Added 11 mins ago
DD
The Shoe Co. - Supervisor Part-time
DSW Designer Shoe Warehouse
Hamilton, ON
- Part-time
Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;
Added 11 mins ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
…learning portfolio and is the primary resource supporting the Associate Dean, Teaching & Learning in the planning, implementation, and advancement of teaching and learning initiatives. The…
Added 11 mins ago
UC
Warehouse Associate (Afternoon Shift)
Upper Canada Forest Products
Mississauga, ON
- $37,050 to $47,840 CAD / year
- Full-time
As a Warehouse Associate for Upper Canada Forest Products, you will have the opportunity to expand your skillset and enhance our customer experience.
Added 11 mins ago
YU
Construction Associate
York University
Toronto, ON
- Contract
Facilities Services is a team of professionals who are committed to the delivery of support services that strive to enhance the quality of campus life for all students, faculty, staff, and…
Added 11 mins ago
IC
Associate Delegate Relations Manager
Informa Connect - Global Finance
Toronto, ON
- Full-time
Are you passionate about sales and looking for a role with global impact? Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering…
Added 11 mins ago
SC
Overnight Reno Associate - Staples Masonville
Staples Canada
London, ON
- $18.05 to $18.9 USD / hour
- Part-time
Support all merchandising and signage standards including planograms and stocking.
Added 11 mins ago
B
Associate, Credit Alternatives, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
Analyst (Associate), Credit Alternatives, Global Asset Management
Added 11 mins ago
TH
Store Human Resources Manager- Duncan Store
The Home Depot
Canada
- Full-time
Role model for living our values everyday and fostering a high level of associate engagement
Added 11 mins ago
FS
School Bus Driver - B LICENSE DRIVER BONUS
First Student
Perth, ON
- Part-time
Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.
Added 11 mins ago
UO
Associate Director, Facilities Planning
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
The Associate Director, Facilities Planning manages and leads staff and consultants, and coordinates funds and time required for the planning and programming of the University's academic…
Added 11 mins ago
T
Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 11 mins ago
T
Customer Experience Associate - Gander
TD
Gander, NL
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 11 mins ago
T
AVP, Programs & Deployment
TD
Toronto, ON
- Full-time
The Associate Vice President, Programs and Deployment is responsible for leading the strategy, integration, modernization, governance, and deployment of key capabilities supporting TD…
Added 11 mins ago
GA
Client Advisor (FT), AX Outlet McArthur Glen
Giorgio Armani
Richmond, BC
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 11 mins ago
GA
Sales Supervisor (FT), AX Outlet, McArthurGlen
Giorgio Armani
Richmond, BC
- Part-time
…skills to manage the store will greatly influence the client and associate…
Added 11 mins ago
GA
Client Advisor (FT), AX Outlet McArthur Glen
Giorgio Armani
Richmond, BC
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 11 mins ago
CC
Production Associate - Garment Hanger/Inspector
Cintas Canada
Sudbury, ON
- Full-time
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…
Added 11 mins ago
UL
Associate Planner
United Legwear & Apparel Co.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
At ULAC, the Associate Planner is responsible for creating sales plans, managing inventory, analyzing sales trends, and submitting monthly budgets. The Associate Planner will report…
Added 11 mins ago
GF
Customer Service Representative (Motivator) - Ottawa Rideau Centre
GoodLife Fitness
Ottawa, ON
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 11 mins ago
ScotiaMcLeod Investment Associate - Toronto Plaza
Scotiabank
Toronto, ON
As an Investment Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing to…
Added 11 mins ago
Customer Experience Associate - Mount Pearl, Newfoundland - (15 hours/ week)
Scotiabank
Mount Pearl, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 mins ago
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotiabank
Toronto, ON
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…

Roots

Sales Associate-Retail

Kingston, ON, Canada

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, POS transactions, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of three shifts per week, including weekends and holidays. Physical requirements include the ability to stand for extended periods and lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Visual standards
Customer loyalty
Team collaboration
Apparel
Leather goods
Lifestyle brand
Inclusivity
Integrity

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