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Added 8 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 23 mins ago
AC
Food Retail Brand Location Supervisor
Aramark Canada
Kingston, ON
- Part-time
We are hiring part-time supervisors for our Retail Tim Hortons locations on Queen's University campus with Aramark Canada Ltd. We are seeking Supervisors who are passionate about…
Added 38 mins ago
AC
Marketing Coordinator
Aramark Canada
AB · Edmonton, AB
- Full-time
Annual Marketing Planning & Execution: Develop, present, and execute the annual, integrated marketing plan for retail dining, residence dining, sports & leisure concessions, and catering.…
Added 53 mins ago
SS
Assistant Store Manager
Summit Search Group
Montreal, QC
- Full-time
…experience. This role supports day-to-day operations, helps lead a high-performing team, and contributes to a store environment that showcases EQ3’s values of design, quality, and service.…
Added 1 hour ago
Solutions Engineering Lead, International Upmarket Customers
Toast
Toronto, ON
…yourself, and you'll build the International upmarket solutions team as the business…
Added 1 hour ago
Senior Solutions Engineer
Toast
Toronto, ON
…yourself, and you'll build the International upmarket solutions team as the business…
Added 1 hour ago
BR
Lead, Full Time - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution…
Added 3 hours ago
S
Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and…
Added 4 hours ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
Ready to level up your management career? Think you’ve got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are…
Added 4 hours ago
TT
Retail Store Coordinator Full Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
FO
Florist Assistant
FIORI Oakville
Oakville, ON
- Full-time
…arrangements, and replenishing displays in the walk-in cooler and retail area. Collaboration with the lead florists and support of special projects or seasonal promotions are part of the…
Added 5 hours ago
TC
Retail Store Coordinator Full Time Winners Duncan Mall
TJX Canada – Winners, Marshalls, HomeSense
Duncan, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Calgary, AB
- Full-time
…communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 5 hours ago
W
(CAN) Fashion Team Lead
Walmart
Calgary, AB
- Full-time
…communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 5 hours ago
WC
Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 5 hours ago
TC
Merchandising Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
J
Proposal Lead
Jobgether
Canada
- Full-time
The Proposal Lead will drive the development and execution of strategic proposals for utility, renewable energy, and industrial electrical infrastructure projects across North America. This…
Added 6 hours ago
S
Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Lead department in accordance with company presentation standards
Added 6 hours ago
W
Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 7 hours ago
SC
chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE
Starbucks Coffee Company
L'Île-Perrot, QC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 7 hours ago
SC
shift supervisor - Store# 04860, WESTNEY AND KINGSTON
Starbucks Coffee Company
Ajax, ON
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 7 hours ago
SC
chef de quart - Store# 84585, LACHINE - 32 AV
Starbucks Coffee Company
Montreal, QC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 7 hours ago
SC
shift supervisor - Store# 83225, BOYS ROAD & TRANS-CANADA
Starbucks Coffee Company
Duncan, BC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 7 hours ago
SI
Retail Operations Supervisor
Staples Inc.
Edmonton, AB
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 7 hours ago
C
Sales and Marketing Assistant
Convertiqq
Vancouver, BC
- $3,495 to $4,275 CAD / month
- Full-time
…promotion, and high-performance sales systems. We're expanding our team and looking for a Sales and Marketing Assistant who wants to build real, transferable skills in sales, customer…

Roots

Sales Associate-Retail

Kingston, ON, Canada

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, POS transactions, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of three shifts per week, including weekends and holidays. Physical requirements include the ability to stand for extended periods and lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Visual standards
Customer loyalty
Team collaboration
Apparel
Leather goods
Lifestyle brand
Inclusivity
Integrity

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