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Added 14 mins ago
MR
Full-Time Retail Sales Representative - Mons Royale Whistler
Mons Royale
Whistler, BC
- Full-time
We have an opportunity for a full-time, seasonal Retail Representatives to join our team this Winter with the opportunity to extend through to Summer in our Whistler Flagship Store. You…
Added 44 mins ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
Added 59 mins ago
W
(CAN) Front End Team Lead
Walmart
Mississauga, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 59 mins ago
W
(CAN) GM Lead Department Manager
Walmart
Camrose, AB
- Full-time
…Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 59 mins ago
TT
Merchandising Coordinator
The TJX Companies, Inc.
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
General Merchandise Team Lead
Walmart Canada
St. Catharines, ON
- Contract
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
WC
(CAN) Front End Team Lead
Walmart Canada
Fort Erie, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
WC
(CAN) Front End Team Lead
Walmart Canada
Mississauga, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
NN
Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
- Full-time
Partner with CRM, Customer Service and Sales on customer lifecycle plans to strengthen relationships, reduce churn and increase AOS.
Added 1 hour ago
WC
Day Remodel Associate
Walmart Canada
Huntsville, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
Front End Team Lead - 1 YEAR TEMP
Walmart Canada
Fort McMurray, AB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 1 hour ago
WC
(CAN) Leader d'équipe, produits frais
Walmart Canada
Laval, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
WC
(CAN) GM Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
…Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 1 hour ago
BB
Retail Associate (Full Time)
Best Buy Canada
Fort McMurray, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
BB
Technical Service Representative (Part Time)
Best Buy Canada
Fort McMurray, AB
- Part-time
Join us and grow your career with our retail team as a technical service representative.
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 1 hour ago
KB
Project Sales Associate
Kent Building Supplies
Moncton, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 1 hour ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 1 hour ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…

Roots

Sales Associate-Retail

Toronto, ON, Canada
Etobicoke, ON, Canada

Apply About employer

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Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

Apply About employer

More about this job

Responsibilities

Deliver excellent customer service, build customer relationships, and contribute to individual and store sales goals. Support daily store operations through point-of-sale transactions, merchandising, replenishment, maintaining visual standards, and collaborating with the team.

Requirements

Retail experience is an asset; candidates should bring a positive attitude, dependability, coachability, strong communication skills, and a collaborative approach. Availability for at least three shifts per week, including evenings, weekends, holidays, and the peak holiday period, is required, along with the ability to stand, move, bend, reach, and lift up to 50 pounds.

Skills

Customer Service
Sales
Customer Relationship Building
Communication
Teamwork
Initiative
Integrity
Problem Solving
Adaptability
Product Knowledge
Point-of-Sale Transactions
Merchandising
Inventory Replenishment
Visual Standards Maintenance
Resilience
Relationship Building

Benefits

Employee Discount
Brand Ambassador Program
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Sales Goals
Customer Loyalty
Point-of-Sale Transactions
Merchandising
Replenishment
Visual Standards
Product Knowledge
Customer Concerns
Team Collaboration
Brand Ambassador
Store Operations
Holiday Availability
Physical Stamina
Lifting
Apparel
Leather Goods
Sustainable Products

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