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Added 4 mins ago
SC
shift supervisor - Store# 20593, HURONTARIO & EGLINTON
Starbucks Coffee Company
Mississauga, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 mins ago
SR
Retail Operations Supervisor
Staples Retail
Edmonton, AB
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 4 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 19 mins ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Edmonton, AB
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 19 mins ago
N
Store Manager -Nike Premium Outlet Collection Store (12 Month Contract)
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
As a Store Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use…
Added 19 mins ago
HR
Sales Associate - Eyewear Contract
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 19 mins ago
CI
Store Manager
Carters Inc.
Toronto, ON
- Full-time
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…
Added 35 mins ago
KA
Detail Supervisor
Kaizen Automotive Group
Calgary, AB
- Full-time
The Lead Service Detailer is responsible for overseeing the daily operations of the dealership’s service detailing department, ensuring all vehicles are cleaned, finished, and presented to…
Added 35 mins ago
CC
Retail Store Manager
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company…
Added 35 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bolton, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 35 mins ago
KS
Supervisor I
kate spade new york
Toronto, ON · Ksny Toronto Eaton Centre
- Full-time
…standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP…
Added 49 mins ago
Sales Associate-Retail
Roots
BC · W. Vancouver, BC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 49 mins ago
S
Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
7+ years in product management, business process engineering, or digital operations (ideally in e-commerce/retail tech), with 3+ years directly managing digital delivery teams.
Added 1 hour ago
HR
Specialist, Designated Beauty Advisor (DBA) - La Prairie
Holt Renfrew
Mississauga, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 1 hour ago
Store Manager Store Manager
ELC Beauty LLC
Vancouver, BC
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Strong understanding of retail operations, including experience with cash handling, compliance, and execution in a fast-paced retail environment
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
W
(CAN) Food & Consumables Team Lead
Walmart
Cobourg, ON
- Full-time
5. Review completed schedules with People Lead.
Added 1 hour ago
LC
Grocery Department Manager
Loblaw Companies Limited
Edmonton, AB
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 1 hour ago
SS
Front Desk - Part Time/ Weekend
SS Stonebridge Del Fitness Corporation O/A Motion Fitness
Saskatoon, SK
- Part-time
The Front Desk Representative is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.
Added 1 hour ago
VP
Spécialiste des ventes et de la formation – MD Formula | MD Formula Sales & Education Specialist
Victoria Park Medispa
Westmount, QC
- Full-time
Added 1 hour ago
A
Store Assistant Manager
Ardene
St. Catharines, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
Art Director
Cozey
Mont-Royal, QC
…know-how to turn these ambitious concepts into reality. You will lead art direction on all brand creative projects from start to finish, from ideation, presentation, iteration, planning,…
Added 2 hours ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.

Roots

Sales Associate-Retail

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Deliver exceptional customer service by building authentic relationships and driving sales goals. Support daily store operations including merchandising, replenishment, and POS transactions.

Requirements

Retail experience is considered an asset, along with a positive attitude and strong communication skills. Candidates must be available for at least three shifts per week, including evenings, weekends, and holidays.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Initiative
Product knowledge
Adaptability
Resilience

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Merchandising
POS
Brand Ambassador
Inventory replenishment
In-store operations
Relationship building
Team collaboration
Apparel
Leather goods
Lifestyle brand
Customer loyalty
Visual standards

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