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Added 8 mins ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
Collaboration & Administration - collaborate with Regional Service Manager set team targets and monitor progress on chargeable hours, job budgets, and customer satisfaction metrics. Review…
Added 8 mins ago
Partner Care Associate PT
Power to Change
Abbotsford, BC
You have customer service and/or call center experience
Added 8 mins ago
Partner Care Associate
Power to Change
Abbotsford, BC
You have customer service and/or call center experience
Added 8 mins ago
CG
Assistant General Manager (Full time) - Browns Socialhouse
Century Group
Delta, BC
- Full-time
Reporting to the General Manager, and working with the Head Chef, you will be responsible for the management of all aspects of the restaurant, executing flawless dining experiences for our…
Added 8 mins ago
MB
Inventory Coordinator
Martin Brower
Baie-D'Urfé, QC
- Full-time
Physically review all on-hold product to verify accuracy, identify and address issues to the Warehouse Manager and to Corporate Office
Added 9 mins ago
AC
Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
The Manager, Enterprise Data Platform & Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be…
Added 9 mins ago
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Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
Ability to work independently, as part of a team and take initiative to improve the customer experience
Added 9 mins ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Maintain regular contact with your portfolio to identify opportunities, conduct annual reviews, assess changing needs, and enhance member communication and experience.
Added 9 mins ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program…
Added 9 mins ago
TH
food services manager
Two Hills Inn
Two Hills, AB
- Full-time
Added 9 mins ago
TA
Administrative Officer, Teacher Qualifications Service
The Alberta Teachers' Association
AB · Edmonton, AB
- Full-time
…and oversees department operations in the absence of the TQS Manager. Specific responsibilities include the…
Added 9 mins ago
GE
Senior Project Manager
Gibson Energy
AB · Alberta, Canada
- Full-time
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…
Added 9 mins ago
MS
Territory Manager
MacDonald Search Group
AB · Edmonton, AB
- Full-time
MacDonald Search Group has been asked by our natural health products client to find a first-class Territory Manager to join their team in Edmonton, AB. This is an exciting opportunity for a…
Added 9 mins ago
SS
Security Guard - Full Time - Cold Lake
Securiguard Services Ltd.
Cold Lake, AB
- Full-time
Perform additional tasks as assigned by the Alberta Supports site manager.
Added 9 mins ago
TT
Strategic Account Manager - Trucking
T-Lane Transportation
AB · Edmonton, AB
- Full-time
Experience managing customer accounts and complex transportation projects
Added 9 mins ago
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General Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Minimum 5 years of experience as a General Manager within a manufacturing environment.
Added 9 mins ago
S
Senior Mechanical Engineer
SCIEX
Vaughan, ON
- $111,000 to $135,000 CAD / year
- Full-time
This position reports to the Mechanical Hardware Design (MHD) Senior Manager within the R&D Department located in Concord, Ontario, Canada and will be an on-site role.
Added 9 mins ago
GC
Shipper (Afternoon Shift)
Grainger Canada
Edmonton, AB
- Full-time
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 9 mins ago
TF
Account Manager
The Fastener Group Ltd.
Red Deer, AB
- Full-time
…fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team. Reporting to the Regional Sales Director, this role is responsible for developing…
Added 9 mins ago
SA
Career Advisor
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Salary range: $67,445.30 - $72,478.25. Placement within the range is typically based upon a review of skills, experience, and internal equity.
Added 9 mins ago
LC
Suppliers Quality and Food Safety Manager
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Supplier Quality and Food Safety Manager drives the ingredients, packaging materials and supplier selection and validation quality programs, manages Supplier’s performance improvement…
Added 9 mins ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
Experience with change control, nonconformance, and CAPA processes, and with preparing for customer and regulatory audits.
Added 9 mins ago
MM
Quality Inspector - Afternoon
MACFAB Manufacturing Inc.
Mississauga, ON
- Full-time
The Quality Inspector reports to the Quality Manager and ensures quality standards are met and aligned with customer requirements. The Quality Inspector is responsible to follow and enforce…
Added 9 mins ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Escalates complex, high-profile issues/matters to the Commercial…
Added 9 mins ago
TT
Senior Contract Administrator (13883)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Escalates complex, high-profile issues/matters to the Commercial…

Roots

Sales Associate-Retail

BC, Canada
W. Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Sep 15, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and building long-term customer relationships. They also perform operational tasks such as POS transactions, merchandising, and maintaining store standards.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a strong ability to build customer rapport. Proficiency in retail operations, including cash handling and visual merchandising, is required.

Skills

Retail operations
Customer service
Cash handling
Merchandise presentation
Relationship building
Communication
Teamwork
Loss prevention
Point of sale
Inventory replenishment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Service
Sales
Merchandising
Point of Sale
Cash Handling
Loss Prevention
Inventory
Store Maintenance
Brand Representation
Inclusivity
Teamwork
Communication Skills
Relationship Management

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