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Added 1 min ago
TH
Lot Associate Part-Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 1 min ago
CL
Store Manager
Chatters Limited Partnership
BC · Fraser Valley A, BC
- Full-time
We are looking for a Store Manager based in Fraser Valley, BC.
Added 1 min ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
…large and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for…
Added 1 min ago
S
Assistant manager, restaurant
Subway
North Vancouver, BC
- Full-time
Added 1 min ago
M
Shift manager - fast food restaurant
McDonald's
Hinton, AB
- Full-time
Ensure that food and service meet quality control standards
Added 1 min ago
M
Shift manager - fast food restaurant
McDonald's
Edson, AB
- Full-time
Ensure that food and service meet quality control standards
Added 1 min ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
Have you ever wanted to get into vehicle sales but didn’t know where to start? Are you a people-person with strong customer service skills, motivated by building a strong career for…
Added 1 min ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 min ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 1 min ago
SC
District Manager, Northern Ontario and Manitoba (hybrid)
SiriusXM Canada
Toronto, ON
- Full-time
The District Manager – Northern Ontario & Manitoba (Hybrid) is responsible for maximizing SiriusXM’s dealer performance through a balanced combination of in-person dealership support and…
Added 1 min ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
Experience with providing exemplary customer service to internal (dealers) and external customers
Added 15 mins ago
SM
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
- Full-time
Customer Service Skills: Ability to interact with customers in a positive manner while maintaining a positive working relationship and delivering quality service.
Added 15 mins ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 16 mins ago
L
Retail Sales Associates- Lime Ridge
Lovisa
Hamilton, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 16 mins ago
JI
Paid Media Specialist
Jumbo Interactive
Calgary, AB
- Full-time
For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to…
Added 16 mins ago
L
Retail Store Manager - Stone Road
Lovisa
Guelph, ON
- Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 16 mins ago
K
Manager, Cybersecurity
KPMG
Calgary, AB
- Full-time
Our Calgary team is looking for highly motivated Cyber Security professionals at the Manager level to join our team! As a member of KPMG Canada’s cross-functional Cyber team, you will be…
Added 31 mins ago
TH
Lumber Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 45 mins ago
RC
Automotive Electrical Sourcing & Category Manager
Rexel Canada
Winnipeg, MB
- Full-time
We are seeking an experienced Automotive Electrical Sourcing & Category Manager based in Winnipeg, MB to lead strategic sourcing, supplier development, category management, and supply-chain…
Added 45 mins ago
TU
Finance and Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…contracts. Administratively, they provide operations support to the Manager, Finance and Administration and the Manager, Membership…
Added 45 mins ago
NB
Account Manager Commercial Banking
National Bank of Canada
Quebec, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 45 mins ago
NB
Senior Wealth Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…You will work closely with investment advisors, a portfolio manager and other professionals, playing an important role in client service, financial planning, business development and the…
Added 45 mins ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
…work closely with investment advisors to ensure exceptional customer service and smooth branch…
Added 45 mins ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Terrebonne, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 45 mins ago
DT
Heavy Duty Mechanics - 7 days on/off
Diamond Truck Centre - Langley
Fort McMurray, AB
- $51 to $77.5 CAD / hour
- Full-time
…complete the repair. Heavy-duty mechanics are a vital part of our service team by providing our customers quality repairs in a timely manner to help get them back on the…

Roots

Sales Associate-Retail

BC, Canada
W. Vancouver, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Sep 15, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

Retail experience preferably in apparel.
Demonstrated ability to develop relationships with customers.
Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
Self-starter and uses good judgment in all situations.
Excellent presentation skills in a retail environment.
Upbeat, optimistic, passionate and friendly.
Ability to understand the needs of the customer
Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
Resolving customer issues effectively at store level in a timely and positive manner.
Be a team player and contribute to the stores’ success.
Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Keep current on our product and service updates.
Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and building long-term customer relationships. They also perform operational tasks such as POS transactions, merchandising, and maintaining store standards.

Requirements

Candidates should have previous retail experience, preferably in apparel, and a strong ability to build customer rapport. Proficiency in retail operations, including cash handling and visual merchandising, is required.

Skills

Retail operations
Customer service
Cash handling
Merchandise presentation
Relationship building
Communication
Teamwork
Loss prevention
Point of sale
Inventory replenishment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Service
Sales
Merchandising
Point of Sale
Cash Handling
Loss Prevention
Inventory
Store Maintenance
Brand Representation
Inclusivity
Teamwork
Communication Skills
Relationship Management

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